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    • By TimtheToolMan
      We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
      TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to  Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
      Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute,  resetting TV multiple times, setting up remote again, ...
      Error message: Unable to Load User Agreements  A server error has occurred while downloading  the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements  Sorry, but the User Agreements  can't be downloaded at this time…Please check your internet connection and try again later.    No change when trying over five days.
      Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
      Anyone have any ideas.
       
    • By anishjp
      Hi LG
      When playing a Dolby Vision file encoded in MKV container format, the image is green/purple in colour. A quick googling says, this occurs due the default media player in WebOS not able to decode Dolby Vision MKV container files properly.
      When will this be fixed?
      Regards,
      Anish
    • By News Reporter
      With global social distancing guidelines forcing millions to work or attend classes from the comfort of their homes, virtual gaming has emerged as the top form of leisure in Kenya, bringing people together online.
      According to a , Kenya was ranked among the top ten gaming hubs in Africa in 2019 with the local market projected to reach USD 118 million by 2022, doubling in size in just five years. The industry is quickly shaking off the narrative that gaming is just for kids and idlers and is being recognized as a tool for social and economic empowerment as the esports ecosystem matures and touches on other industries such as event planning and game development.

      To offer local consumers a peek at the future of esports, the LG team in Kenya set up the PSG FIFA Fan Fest 2021 League, a premier esports competition to give young athletes an opportunity to play against the best, to become the best. Organized in partnership with , a top esports brand in Africa, the program attracted 128 players divided into two pools of 64 players.

      All matches were played on 65-inch LG OLED TVs, ideal for esports because of their extremely low input lag and unmatched 1ms response time. With every move the players made appearing instantaneously on screen, there was plenty of action and suspense over the six months of the tournament.

      In a hotly-contested match of EA Sports’ popular FIFA 21 and FIFA 22, Gamer Namzzie emerged top in Pool A followed by Barimaina in second place and Dinox third. In Pool B, Mzangwar254 took the top spot with Machulinski and Bad News following closely behind. The two top winners of each pool were awarded LG Tone Free wireless earbuds while the second and third-ranked players each took home LG Bluetooth speakers. The winner of the final Champions eCup, the final match of the FIFA Fan Fest, received the coveted top prize of a 55-inch LG HD TV.

      The Grand Final of Season 1 was held on September 17 while Season 2 concluded on December 11, with both streamed live on .
      Contributed by LG Kenya
      # # #

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    • By News Reporter
      Relationship to Support Big Data, AI, Connected Cars,
      Digital Transformation and Robotics Applications

      SEOUL, Jan. 10, 2022 – LG Electronics (LG) today announced joining the IBM Quantum Network to advance industry applications of quantum computing. By joining the IBM Quantum Network, LG will receive access to IBM’s quantum computing systems, as well as to IBM’s quantum expertise and Qiskit, IBM’s open-source quantum information software development kit.
      Using IBM Quantum technology, LG aims to explore applications of quantum computing in any areas requiring processing a large amount of data including AI, connected cars, digital transformation, IoT and robotics applications. LG will be able to leverage quantum computing hardware and software advances and applications as they emerge, in accordance with IBM’s . By leveraging IBM Quantum technology, LG will be able to provide workforce training to its employees, permitting LG to investigate how potential breakthroughs can be applied to its industry.
      Quantum computing is an exciting evolution in computation. While classical computers calculate in bits that represent 0 and 1, quantum computers use qubits that harness quantum mechanical phenomena such as interference and entanglement in computation to solve problems that are fundamentally intractable for classical computers. As a result, quantum computing is well suited to help explore new solutions to a wide range of problems.
      The IBM Quantum team and LG are researching and exploring how quantum computing will help a ‎variety of industries and disciplines, including finance, energy, chemistry, materials science, ‎optimization and machine learning, among many others.
      “Based on our open innovation strategy, we plan to use IBM Quantum to develop our competency in quantum computing,” said Kim Byoung-hoon, CTO and executive vice president of LG Electronics. “We aim to provide customers with value that they have not experienced so far by leveraging quantum computing technology in future businesses.”
      “We’re happy to welcome LG Electronics to a growing quantum computing ecosystem in Korea at an exciting time for the region,” said Jay Gambetta, IBM Fellow and VP, Quantum Computing at IBM. “The relationship between IBM and LG Electronics will permit LG to explore new types of problems associated with emerging technologies and will help strengthen the quantum capabilities in Korea.”
      # # #

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    • By News Reporter
      SEOUL, Jan. 7, 2022 — LG Electronics Inc. (LG) today announced its preliminary earnings results for the fourth quarter and full-year of 2021.
      LG reported revenues of KRW 21 trillion in the fourth quarter of 2021, an increase of 20.7 percent from the same quarter the previous year and the first time sales have exceeded KRW 20 trillion in the company’s history. Operating profit of KRW 681.6 billion in the fourth quarter is expected to be 21 percent lower than the fourth quarter a year ago.
      LG’s annual revenue surpassed KRW 70 trillion for the first time in its history, totaling KRW 74.7 trillion in 2021, an increase of 28.7 percent over 2020. Annual operating profit of KRW 3.9 trillion is virtually unchanged from the previous year.
      These figures are the tentative consolidated earnings based on K-IFRS provided as a service to investors prior to LG Electronics’ final earnings results including net profit. Details regarding each division which will be announced officially later this month.
      # # #

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