How do you reinstall a paid App?
By David Vaughan
I’ve tried Google, Facebook, and Amazon. All 3 have a blank black screen, no sign in rendered.
I’ve tried a manual login. Tells me to use google. I created an iCloud account to log in. I can log into LGs website. I cannot sign into the TV with the newly created email. It says there’s a temporary problem.
We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By Jeffrey Rapp
I recently purchased an LG OLED48C2AUA. Frankly, I'm not pleased. The biggest problem is searching for programs, particularly across apps. For example, if I'm in Netflix, and search for a program that happens to be in Prime Video, using voice control (Alexa or LG) or the speak button on the remote, I usually get random UTube trailers or other suggestions, or no suggestions at all. It seems I have to know in advance what streaming app it's on, and even that doesn't work all the time. Before purchasing this TV, I used to be able to immediately find the program using the voice control on my Xfinity remote, or the Roku remote (if the program was on a streaming service) and my "unsmart" Sharp TV, with the input set to either cable box or Roku, as appropriate.
I don't want to have to know in advance what app the program is streaming on to find it. I want to be able to simply say "Alexa, show me "Boardwalk Empire", no matter what program or app the TV is currently tuned to. I want the complete list of possibilities to choose from, particularly since some may be free, depending on my subscriptions. Is this possible?
Hi, I've just bought an OLED G2 83. It's all working fine but I cannot get any apps or login to my LG account on it. I can login on my phone and can connect to the TV on that. However, when I try and install any apps, the TV says that I need to sign into my LG account. When I input my details, I get 'The email address that you entered has already been registered with Facebook account. Do you want to login with Facebook Account?' Clicking on OK just takes me back to 'Sign in on TV LG Account Sign In' so I am stuck in the same circle.
I have tried to reset my password through the LG site but, as I am in Portugal, I am getting a message saying that you cannot use social media sites to login in that country.
What should I do?
By James Simpson
When will ITVX be available? Why isn't it available already? Is this another item that LG doesn't mention in its documentation (isn't that false advertising)?
Why aren't VPNs (or at least one) available? That's definitely false advertising. How is an ex-pat supposed to use an LG (stupid) TV? Can I have my purchase price back so that I can buy a real smart TV?
Why can't I download any app I want?
TV appears to be logged in, I even click on My Page and click on purchased apps - it tells me to reinstall PLAYz Media so I click ok - but then says the price - so I click purchase (Only thing I can click on) then it goes into a loop - Back to buy the app.
The app has been purchased for sure I've logged onto the website and Can see it purchased, it just won't download to the tv
I even tried taking the tv back to factory default, nothing works.
Anyone any idea?
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