Quantcast
Jump to content


  • 0

How do you reinstall a paid App?


TvXtra

Question

TV appears to be logged in, I even click on My Page and click on purchased apps - it tells me to reinstall PLAYz Media so I click ok -  but then says the price - so I click purchase (Only thing I can click on) then it goes into a loop - Back to buy the app.

 

The app has been purchased for sure I've logged onto the website and Can see it purchased,  it just won't download to the tv

 

I even tried taking the tv back to factory default, nothing works.

 

Anyone any idea? 

Link to comment
Share on other sites

  • Answers 6
  • Created
  • Last Reply

Top Posters For This Question

6 answers to this question

Recommended Posts



  • 0

LG response:

 

Thank you for your enquiry,

In order to resolve any issues with a third party application you will need to contact the developer of that app. You can do this by signing in to the website, selecting the page for the application and selecting the contact us option.

This will allow you to feed your complaint back to the developer.

 

Developer response:

 

Hi,
 
It’s definitively LG’s problem.
 
I cannot control LG’s Apps Store in any way, please contact LG. Also try updating your TV’s firmware, then reset Smart TV’s Services etc.
 
Please let LG know that there is no problem with the app and it’s only their fault.
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Arun A
      Hotstar, Sun NXT, Zee5 apps not found on content store.  My model number is 43LF6300 and firmware version is 4.06.40.
    • By David J
      Hi all,
       
      My LG OLED55E7N just updated to firmware 06.00.25. I must have wronged the god of Google, because I fail to find any whatsnew. Anyone?
      Thx
    • By News Reporter
      LG USA’s latest collaboration in their year-long Only on OLED content campaign is a three-part content series featuring popular Kansas City Chiefs football tight end Travis Kelce and a look at his ambitions not only for the upcoming football season which kicked off this past week but also off the field as a fashion brand founder, business owner, and philanthropist.

      The three-part series is airing on with special cut downs from the episodes available on and promoted across the .

      Episode 1 of “Travis Kelce, Only on OLED” which debuted last week, answers the question, “What’s next for Travis Kelce?” Accompanied by his close friends, the series chronicles Kelce’s next big idea, “365 Days of Travis,” a calendar allowing his fans to get more of him every day of the year. Throughout the series, viewers will see the calendar come to life from concept to photo shoot, and ultimately the big unveil.

      “Partnering with LG in the lead up to my season was a natural fit,” said Kelce. “There is no better way to watch football or any sport than on an LG OLED TV. I was stunned by the picture quality, its ability to capture the speed of sports in intense, crisp detail and deliver an experience that made you feel like you were at the game. Working with them on this series also let me show people who I am off the field. I appreciate LG giving me the opportunity to share that with others.”

      “To highlight LG OLED’s ability to deliver an unrivaled sports viewing experience at home, it was only fitting that our next Only on OLED collaboration be with one of football’s biggest champions as the pro and college football seasons get underway,” said Peggy Ang, LG’s Senior Vice President of Marketing. “With our Only on OLED activations, we are bringing to our consumers unique content that goes beyond the game and highlights the stories behind today’s biggest athletes off the field.”

      The Only on OLED campaign focuses on key consumer passions in sports, movies and gaming that are drivers for TV purchases. To reach consumers, the campaign features unparalleled access to unique events and moments best enjoyed on LG OLED TVs. Earlier this summer, LG released Hangin’ With Kuz, a social media series featuring basketball star Kyle Kuzma which offered fans a glimpse into his new home and off-court passions. The program kicked off earlier this year with a live celebrity gaming showdown between multi-platinum-selling music mogul DJ Khaled and world-renowned actor Megan Fox.
      # # #

      link hidden, please login to view
    • By 4913
      Hi. I have two LG Smart TVs that were purchased in 2014 and have the YouTube apps pre-installed. I would really like to uninstall them if possible but despite searching everywhere online cannot find the answer. All of the current threads or videos refer to newer models where the screen layout is different with all the apps lined up at the bottom of the screen. My TVs have app ‘cards’ and I simply cannot edit card 1 which has the pre-installed apps on it. Any help would be hugely appreciated. Thanks, Nigel.
    • By dong
      I am having problems receiving some satellite channels from Astra 19.2E on my LG TV UN71006LB. I reset the TV and used auto scan but the OS skips three of the five channels on one transpoder:
      BBC World News Europe HD
      NHK WORLD-JPN
      Al Jazeera English HD
      If I connect my 8yr old sat box to the same satellite cable, I can view these channels via HDMI so the problem is the TV which does, however, find and display around 100 channels, including several UHD channels. I deleted all the sat channels and tried manually tuning this one transponder:
      Frecuencia: 11229 MHz
      Polaridad: Vertical
      Tasa de símbolos: 22000 kS/s
      FEC: 2/3
      Estándar: DVB-S2
      Modulación: 8PSK
      The signal strength is 92% and quality 94% and according to Astra 1KR: 11229 V - LyngSat, there are 5 channels on this transpoder but the LG TV only finds the 2 pay channels, displaying “No CI module.”
      Does anyone know why WebOS cant find the three free HD channels?
       







×
×
  • Create New...