Quantcast
Jump to content

  • 1

LG Store not working

zubinjo

Asked by zubinjo,

 Share

Question

zubinjo Newbie

zubinjo

Posted
Posted

Tv is connected to internet but when I run LG Store it won't open. After a while it shows network error (4). It was working few days ago, but it simply stopped. Firmware is latest and i'm not sure if it updated automatically but on the lg site firmware date is about when this problem occurred. Tv model is 42LB671v and firmware version is 40.30.16. Is there any way to downgrade to previous version or any other solution? Thanks

Link to comment
Share on other sites
  • Answers 24
  • Created
  • Last Reply

Top Posters For This Question

Popular Days

Top Posters For This Question

Popular Days

Popular Posts

mattyb
mattyb

Hey, I'm having the same issue with my LG LB650, none of the apps work, except for the Web browser. Internet connection is fine. Keep seeing 'network error 4'. Even tried a factory reset and the issue

TvXtra
TvXtra

I've just purchased the LG 42LB650V today and was disappointed with response times from the LG Store   Basically I was unable to install any apps until around 8pm tonight the server started becoming

Jaans
Jaans

I have had LG's new oled tv 55ec930v for about a month now. It is very annoying that I can't use Netflix when LG Store is down for some reason. Also LG store is down more often than it is up! The conn

24 answers to this question

Recommended Posts

  • 0
geohowarduk Newbie

geohowarduk

Posted
Posted

I'm having the same problem, I only just bought my TV yesterday so was panicking I had a shoddy model. I was able to update to the latest firmware this morning, though pretty much as soon as it updated I can't use any apps or check for new software updates. I should note, that on the Network tab it says 'connected to the internet' which is false, as I get Network Error(4) for everything.

 

Have called support, they're over-run and claim will call me back. Hopefully this gets resolved soon, as I was so excited to start using my new TV :(

 

Please let me know if you guys hear anything.

Link to comment
Share on other sites
  • 0
Luba Newbie

Luba

Posted
Posted

Have to same problem on my 55UB850V after firmware upgrade yesterday to 04.30.18: Network error(4) on the LG store

But the web browser is working perfectly

This is so annoying: i can't even watch Netflix, because the app wants to connect to the LG store

Will LG refund me for these days I can't watch Netflix?

Link to comment
Share on other sites
  • 0
ARUN Newbie

ARUN

Posted
Posted

TV 47LB6520 webos smart 3d

same issue from yesterday evening. cannot open any net content other than web browser. i did resetting to initial settings. but still the same issue. says network error (4). 

 

Did anyone find any solution. just brought this TV a week before. It was so annoying as this happened so soon for me as me and my friend brought the TV on same day. I brought LG and he took samsung 48inch 6400 and it works like charm with  all connectivity with flash plugins related apps and sites and a lot of apps than LG in middle east region. while LG webos does not support flash and have very less useful applications. may be with in 10.

 

Please update if any solution is there for LG store app.

Link to comment
Share on other sites
  • 0
Ultrakorne Newbie

Ultrakorne

Posted
Posted

I am having the same issue.

 

i bought the tv 5 days ago, i had this issue with the lg store not opening, i upgraded the fw the other day and still have the same issue.

(with the new firmware i also got the netflix app, which as well is not opening)

 

country set to germany, tv  55lb640v za 

 

If someone have more info about this pls let me know.

Link to comment
Share on other sites
  • 0
rockland.dk Rookie

rockland.dk

Posted
Posted

Same problem here.

 

32LB650V-ZN, Denmark.

 

Been like that for some time. Maybe it started with firmware 04.30.16?

 

Also "Account Management" in settings doesn't work. If available from the "Quick settings" pane (sometimes it is available here, sometimes it's not?) it just hangs at a black screen if I try opening it. If I try opening "Account Management" from the "General" pane, I'm just immediately thrown completely out of settings.

Link to comment
Share on other sites
  • 0
Luba Newbie

Luba

Posted
Posted

mine seems to work as well; still i found it a very negative experience. Apps like 'Netflix' shoudn't be affected because the 'LG store' is not working properly.

An outage like this and you can take the 'smart' out of your smart-TV.

This will definitely influence my decisions when purchasing a new TV in the future (and not in a positive way).

Link to comment
Share on other sites
  • 0
marcho Newbie

marcho

Posted
Posted

I just bought a LG730V-ZD TV. Firmware version: 04.30.16 webostv version:1.30.0-3216 I'm from Macedonia

The problem is that i can't use any of the apps on the TV other than the web browser. I cant enter the LG Store app. And i get this network error 4.

This is very frustrating as I bought the TV 2 days ago.

Anybody have solution to the problem?

Link to comment
Share on other sites
  • 0
Gareth Jehu Newbie

Gareth Jehu

Posted
Posted
I have the LG55UB850V. A couple of days ago, I started to get intermittment problems accessing the LG store. Sometimes I can connect and sometimes I can't. Also, when I do manage to start viewing content on Netflix, after about 1 to 2 minutes of play, Netflix just crashes. I restart Netflix then in about 1 to 2 minutes the same thing happens. This is VERY frustrating. The problem is certainly not my internet connection as I can watch BBc iPlayer just fine and have recently started using the new Spotify app. So is the problem the Netflix app, the LG Web OS operating system or the LG store or a combination of these. Has LG commented on these issues.

 

Any advise would be appreciated.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Similar Topics

    • Nova1545
      Updated WebOS 05.70.30 TO WebOS 6
      By Nova1545
      I have a 55UH6150 LG Smart TV and was wonder if it was possible to update it to version WebOS 6. I have some apps I would like to install but sadly they are only avaible on the content store from WebOS 6+. Is it in anyway possible to update the SW for it?
      I know the page doesn't show WebOS 6 listed for it, but am curious if there is a way I can do it anyways
      Any information would be much appreciated
    • Nitin Chopra
      Amazon Prime Video stopped working after WebOS update to 04.40.70
      By Nitin Chopra
      Hi Team,
      After update of LG WebOS to 04.40.70, Amazon Prime Video app on my LG Smart TV stopped working. It started giving error :
      Internet Connectivity Problem
      There is an internet connection problem. Check the device's internet settings, data cables, or try to resetting your router. Also, turning your device off, and then back on might fix the problem. For further assistance, please contact Amazon customer service at www.amazon.com/videohelp
      The internet/wifi connection is fine and all the other apps are working without any issue on the LG smart TV.
      I have even tried uninstalling and reinstalling the Prime video app, but that didn't help.
      Has anyone faced this issue ? Is there a solution available for this issue.
      Thanks & Regards,
      Nitin
    • tim p
      Amazon Music won't open on C2 v.03.21.30
      By tim p
      I have two LG C2 tv's both running OS 03.21.30. Attempts to update the OS state that this is the current version as of 12/2022.  Amazon Music won't open on either of them, the splash screen appears and that's it, for hours.  It opens fine on other devices in the house, Sony TV, PC's, and droid phones. Other streaming apps work fine with no buffering or glitches.
      The solutions offered online list instructions for clearing app caches using a series of menus that aren't even remotely close to the menus available on these TV's.  I've checked every available menu and there's absolutely nothing offering the ability to clear app caches. App Manager offers exactly two options: Launch or Delete. Others insist that you need to clear the cache from within the app but of course the app won't open so that's a dead end.  I did clear the browser cache but it had no effect this AMZN Music problem.
      So far I've also:
      Deleted and re-installed the app multiple times; Left the TV's unplugged 24+ hours; Full reboot of the router multiple times; Factory Reset of the TV's. If anyone has a solution that doesn't involve buying a fire stick I'm very interested - thanks
      (edit) one of these tv's is five feet from the router.  Distance isn't the issue.
    • News Reporter
      LG Showcases Latest Display Solutions Under Theme of “Life, Be Bloomed” at ISE 2023
      By News Reporter
      link hidden, please login to view
    • News Reporter
      LG Showcases Latest Display Solutions Under Theme of “Life, Be Bloomed” at ISE 2023
      By News Reporter
      LG’s Advanced Display Innovations, Including 8K Micro LED, Feature in Interactive
      Exhibit Along With Immersive Media Art and Digitalized Spaces for Diverse Industries

      SEOUL, Jan. 31, 2023 — LG Electronics (LG) is presenting its cutting-edge digital signage solutions at Integrated Systems Europe (ISE) 2023, which opens today in Barcelona, Spain. The company’s full range of display solutions – including Micro LED displays, Transparent OLED Signage and LED displays – is exhibited across a number of digitalized spaces demonstrating use cases and applications for different industries, including retail, corporate, education and hospitality.
      Adopting the theme of Life, Be Bloomed for this year’s ISE, LG is presenting innovative display solutions that offer a world of possibilities and the power to make life better, each and every day. Visitors to the company’s booth will be able to experience solutions created to foster better business communications, solutions that deliver clear visibility and integrate seamlessly in various commercial environments as well as solutions that can convey the emotion and dynamism of stunning digital artworks in a whole new way.
      The massive 272-inch LG MAGNIT 8K Micro LED (model LSAB007) is making its debut at ISE with a truly jaw-dropping display, both in scale and in picture quality. The enormous Micro LED leverages millions of self-emissive micrometer-scale pixels to create images of exceptional vibrancy and depth, while its 8K resolution (7,680 x 4,320) delivers razor-sharp detail.
      LG MAGNIT 8K offers impressive color consistency and a wide viewing angle. This remarkable display solution will mesmerize visitors to the company’s booth, enthralling them with exclusive 8K footage that captures the beauty and majesty of the natural world. With its huge size and superb picture quality, LG MAGNIT is an excellent solution for showcasing media art in public spaces, and for use in building control rooms, boardrooms as well as corporate and hotel lobbies.
      Another spectacular sight for visitors, LG’s 8K Micro LED synchronizes with 56 Transparent OLED Signage (model 55EW5G-V) displays, covering both sides of the LG exhibition hall’s entrance to create an incredibly immersive media art experience. The captivating display setup transports visitors into a world of color and wonder – a world brought to life by the company’s cutting-edge display technologies.
      At ISE 2023, LG is also showcasing its solutions for virtual production studios for the very first time. A virtual production studio allows content creators to shoot live-action footage against a fully digital backdrop, which is made by displaying virtual scenery on a series of seamlessly connected LED screens. LG and its professional partners, including Mo-Sys and ARRI, will be showing visitors how a virtual production studio works – and how it can be used for entertainment applications, such as film and TV, and for corporate in-house broadcasting – and introducing LG’s LED displays and related solutions.
      At the center of LG’s booth is the eye-catching Floating CUBE LED, an LED sculpture that creatively combines four 2K LED displays (model LSCB012). Based on Tensegrity, a structural principle of tensional integrity, the CUBE presents strikingly three-dimensional anamorphic digital art that moves and flows across the displays’ surfaces. LG’s fine-pitch LED displays provide lifelike picture quality, while the seamless 90-degree corner design of the CUBE installation enhances the sense that one is looking at real, 3D objects inside an actual, physical space.
      Additionally, LG is introducing its new digital learning solution, LG CreateBoard (model TR3DK), at ISE 2023. An Interactive Digital Board designed to engage, inform and inspire students, and encourage greater collaboration, the new model provides LG CreateBoard Lab for content creating and writing as well as LG CreateBoard Share for wireless content and screen sharing. Also on show is LG ConnectedCare DMS, a cloud-based device management solution for schools and other learning environments that enables the remote management of multiple displays.
      As part of its comprehensive exhibit, LG is presenting convenient cloud-based management solutions tailored to the needs of diverse industries; including retail, corporate, education and hospitality. LG Pro:Cloud is a cloud platform for accessing LG’s content management solutions (CMS) including Pro:Centric Cloud (hospitality) and SuperSign Cloud, while LG ConnectedCare is a remote management solution that makes it possible to monitor signages, check energy usage and adjust display brightness via the integrated Energy Dashboard.1
      Also on full display at ISE 2023 is LG’s ongoing commitment to sustainability. Embracing the company’s Better Life for All vision, the latest B2B solutions from LG offer energy efficiency, reduced resource consumption, increased recyclability and enhanced accessibility.2 In the ESG zone, visitors can explore innovations such as cloud-based smart energy management solutions that help reduce power consumption and 4K UHD signage (model UL3J-EP), featuring components partially made from recycled plastic, and check out the LG Kiosk, which promotes digital inclusion with a tactile keypad for the visually impaired.
      “At ISE 2023, LG is demonstrating how its display solutions can add value in practically any commercial sector or area of your life you care to name,” said Paik Ki-mun, senior vice president and head of the Information Display business unit of LG Electronics Business Solutions Company. “Far more than just screens for presenting content, our display solutions can help you connect, create, communicate and collaborate – expanding and digitalizing your daily experience in a host of convenient, new ways.”
      Visitors to ISE 2023 can find LG’s booth in Hall 3 (Stand 3K 200) of Fira Barcelona’s Gran Via conference center. To learn more about LG’s digital signage solutions at ISE 2023, please visit
      link hidden, please login to view. # # #
      1 Energy Dashboard will be released in 2023.
      2 .



WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...