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LB731 webOS - problem with subtitle encoding and mkv files

Question

Hello,
I got few MKV files where i cant change subtitle encoding (when i change encoding nothing happens). Other settings work fine (size, color, position).

Im using Smartshare.

 

Software Version: 03.23.24

webOS TV Version: 1.2.0-2724

 

MKV files where changing subtitle encoding doesn't work:

mkv-utf-8.png

MKV files that work fine:
mkv.png

 

I did test one subtitle on both MKV files, and on one subtitle encoding works, on another MKV i cant change encoding.

Did try serviio and direct over USB HD.

 

How to fix this? I really want to play my movies and have normal subtitles.... Thanks

 

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After removing internal subtitle "text stream: UTF-8" from MKV character encoding works. Is this a bug?

Yes, this is probably a bug of WebOS and LG do not take any action. Furthermore, there is a problem when reading UTF-8 subtitles. Appear strange symbols sometimes.

Personally, I always convert subtitles in ANSI and have no problem with their transcripts.

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Yes, this is probably a bug of WebOS and LG do not take any action. Furthermore, there is a problem when reading UTF-8 subtitles. Appear strange symbols sometimes.

Personally, I always convert subtitles in ANSI and have no problem with their transcripts.

What do you use to convert the subtitle to ANSI ? Does this make the strange symbols disappear, while viewing a movie with subs?

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What do you use to convert the subtitle to ANSI ? Does this make the strange symbols disappear, while viewing a movie with subs?

I convert subtitles from UTF-8 to ANSI with "Notepad + +".

Yes, strange symbols disappear.

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