Quantcast
Jump to content

Question

Posted

 

LG OLED65C2AUA.

webOS TV version webOS25/10.2.2-61. up to date.

software version 33/22.95 up to date.

whenever I watch Netflix it freezes indiscriminately. Once it happened at minute 1:29 of a movie although it can happen at any time. the Netflix error message says to restart which I do but the issue persists. it is to the point where it is unwatchable. however, when I watch it through Firestick it is fine. Other TV's do not have the issue so I am thinking it is something with the TV. I have uninstalled and reinstalled the app on the TV. I have powered down the TV. I have reset the router. I am wired with ethernet so not using wifi. any help would be appreciated to fix this issue.

 

 

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Popular Now

  • Similar Topics

    • By Dennis p
      Hi!
       
      I own a OLED65C8PUA 65-Inch 4K Ultra HD Smart OLED TV and it seems to be suddenly freezing when a commercial starts on a LG channel. I've unplugged the TV, hold down the start button, restarted to clean out the cache. I even restarted the whole system where it deletes most of the apps and all your picture and internet settings. Still getting this freeze during ADS between the LG channel presentations (be it the 80's, 90's, Love Boat channels, etc.) Anyone else have this problem? I'm kind of at a loss of what to do next.
    • By Nicola123
      Have lg TVs. At around 7:45pm two of these just went on to Netflix. 
       
      try getting onto other apps but bang back to Netflix on both with touching remote - help please
       
    • By svsrama
      Hi,
      I have my LG 4K Smart TV -Model : 43UJ632T.
      I could not able to use the Wireless Keyboard ( Logitech K230) with Builtin Apps like Youtube, Amazon Prime or in Netflix to search. I could able to use only thru Magic Remote. 
      But the same Keyboard is working fine in Google Movies & SunNXT apps.
      Could you please help me in fixing the same.
      Thanks,
      Sriram.
    • By cptl
      Hi,
      My problem is that my Netflix app on my LG tv (OLED65B13LA) keeps selecting the leftmost button, it's impossible to scroll the cursor to the right to select another button. I tried resetting the tv to factory defaults - after installing Netflix again the issue is exactly the same.
      I also tried disconnecting the tv from power for a few minutes. Plus I contacted Netflix, but they said I need to contact TV manufacturer before they log a possible bug in the app :/.
      My Amazon Prime app works perfectly fine on the same tv.
      Any thoughts?
    • By Sandtonman
      I have an LG 55NANO86VNA TV. It has always displayed Netflix and other content in DV with no issues.
      Since the recent TV firmware update to 4.50.51, although Netflix shows DV content available, the TV no longer displays the DV logo top-right when any DV content is started.
      Nano TV also does not play test DV content on a USB memory stick in DV. This used to play as DV, and still plays fine with DV logo top-right on my older LG TV.
      Dolby Vision is 22.11.
      Anyone else seen this issue. Any suggestions please.

×
×
  • Create New...