These are links in the same chain, a typical problem for the UK TV series*. You can read a ton of information here https://webos-forums.ru/topic5907.html. It is often enough just to re-connect the cable of the wi-fi module.
If you are planning to buy a remote control for LG TV 2023 model, you need the Magic Remote MR23GA model, or its modification MR23GN with NFC function.
Available features may differ depending on your country and TV model.
Try change "LG Services Country" in Settings -> General -> System Location from "Set Automatically" to any other region/location.