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Cannot play GoPro11 mp4 video on new 4k LG 50QNED82R

JLO

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JLO

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Hello, I'm really disappointed that my new 4k TV model 2023 is not able to play goPro video in default high resolution. As I see from properties it has got 5312 x 2988 30fps, bit rate 190kbps audio 48kHz. Does not matter I tried it direcly from SD card or remote bluetooth cast, it says wrong format... Only I can view goPro static pictures and just thumbnails of mp4 videos... Of course, there are some older guide how to convert mp4 video to lowerr resolution etc. But I do not understand why to do it.. Any other Windows or Android devices can do it, include the 10 years old ones... It really cripples my brand new 4k TV, please help. Just I'm afraid only a firmware update can solve it. Thank you.

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