Bluetooth distortion with headphones/earphones

[Carl83]

Hi

I have a LG 65NANO80VPA which works perfectly overall.

 

The only issue is that when I connect bluetooth headphones or earphones, the audio is initially perfect but after a minute or two it starts distorting. If I disconnect and reconnect the bluetooth device, the sound goes back to being perfect, but only briefly before developing scratchy distortion as before. I have found this to be the case with Sony XM5 headphones as well as Samsung Galaxy Buds Live.

I have tried various audio settings on the head/earphones and on the TV and nothing fixes it.

When I connect a UE Boom 3 bluetooth speaker to the TV, it works flawlessly with no distortion.

I thought it might be my TV unit that has a problem. I went to a local retailer who has a LG ultra short throw laser projector on display (Cinebeam HU715Q). I took my own head and earphones with and connected to the projector and had exactly the same audio distortion issue, identical to my TV.

 

This leads me to think it is some compatibility issue between the LG WebOS software and bluetooth earphones/headphones?

I have searched the web and couldn't find any complaints about the same problem.

A friend has an older LG TV with an old WebOS version and that TV doesn't give the same bluetooth distortion with my audio devices.

This issue is a dealbreaker for me and I am looking at getting a different brand of TV as a result, unless someone can come up with a solution?

Thanks

[David Winthrope]

Bose Bluetooth headphones allow 2 devices via the app so you can coñnect smart phone and LG TV can your headphones do same? The other way is try 3.5 plug in Bluetooth adapter in your LG TV sold by eBay or Amazon see if you have same problem.

I can say my lg49uh850v keeps dropping Bluetooth connection hence I use Bose app but no distortion issues

Maybe something in your house something is affecting Bluetooth connection