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Cannot select LG account to download apps


Kkara

Question

Every time I try to download an app on my LG Smart Tv, even though I’m already logged in it prompts me “you need to log in to install this app, do you want to log in?”. When I choose yes, it takes me to another screen and says “select account to log in with”, but my account is already selected (indicated by a green tick on the top right of my user icon). Even when I click okay on my control, I can’t proceed from this page. I essentially can’t download any apps because I can’t move on from this screen. Is there a solution or other method to download apps? 

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