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Browser and Youtube app doesn't start

barnanag

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barnanag Newbie

barnanag

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Hi folks,

I have a 50NANO863PA television and facing the following problem: when trying to start either Youtube or browser app the TV immediately switches to HDMI output and the app wouldn't start at all. Please watch the video I've recorded: 

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I tried restoring to factory settings, and the apps started a few times, but after that the same issue arise. The OS is updated to latest version. Did you witness/hear about a similar issue before?

Your input is pretty much appreciated.

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OmoDeCarton Newbie

OmoDeCarton

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I have a similar problem with the Youtube App, the app didn't start at all. I try to turn off and on, to swith to Wi-Fi from Ethernet without any luck. The only think that work for me was a "soft-reset" (unplug the tv).

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