Jump to content
  • 0

Nasa TV UHD on HOTBIRD: "Service not supported"



Hi everyone,

just a curiosity: until a couple of weeks ago this channel was broadcasting in 4K a looped playlist of 4k contents.

Then for a couple of days it showed a TESTCARD image.

Now it's showing nothing and "service not supported" pops up (obviously I tried already to retune it)

This is the channel: 

link hidden, please login to view

Can anyone see it, is it a firmware problem or it's the channel itself?

Usually I analyze this using a satellite card on a pc but I don't have that now.



I own an OLED CX65  but I don't think is a TV problem. It looks like they are testing codecs or other stuff.

I am just curious if at the moment it is visible or what.


Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

Hi I also receive the same info: "Service not supported". Don't know what they did to the hardware but there was some changes. Here is link to reddit topic, Would be good to ask what is the reason that we don't have image: 

This is strange because on LG I get this message as mentioned but on Samsung TV I have only sound. At least I'm not the only one with the same issue :D Found some info that it's now broadcasting at 60 fps and that might be the issue. Previously it was on 30 fps.

  • Like 1
Link to comment
Share on other sites

  • 0

NASA UHD is back on air again just checked and boom it works - hurray ! :) Hope it will stay longer this time 

Last two updates from reddit topic this month:


UPDATE: 20 Mar 2022, we've installed a Harmonic ProView 7100 at our satellite dish location in Eugene, OR. This receiver is performing far better than the previous "GT Media" IRD that we had began this project with, and of course resolves the 'blips' we had every ~26 minutes using the GT Media TSoHTTP websocket... We thank Harmonic folk for sending us this unit, gratis, and appreciate their support of our project!

For stats nerds, what the ProView thinks about the NASA Galaxy 13 downlink parameters:

RF Status: Locked
C/N (dBc): 17.2
Eb/No (dB): 15.79
Link Margin (dB): 10.29
BER: 0E-10
Modulation Standard: DVB-S 
Carrier Frequency (GHz): 3.920124
L-Band Frequency (GHz): 1.230124
Frequency Offset (kHz): 124
Spectral Inversion: Inverted
Modulation & FEC: QPSK 3/4
Symbol Rate (Msym/s): 28.070316

UPDATE: 3 Mar 2022, NASA has reverted to standard 8-bit luma+chroma on the UHD satellite feed, after reports of some compatibility issues with 10-bit formats. We are still converting to a 10-bit format for the 30 fps stream to allow for best-case decoder performance and visual quality. Since most folks are using software players on the web, we enjoy broad main10 profile support, in contrast to 'hardware' decoders which often do not. NASA TV folks advised us to keep an eye out for updated and new segments being aired soon. Hopefully more folks who enjoy this stream can send emails to NASA TV folks and thank them for their work on creating and managing good content for the UHD channel. We've also added a handy, 1080/HD scaled flavor of the 30 fps stream, with a handy HTML5 player & Chromecast support. Scroll down for that URL.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Shivaraman Balu
      Below are the details of my model and OS information.  With this version, there is no support for Sony LIV and voot app. It will be beneficial if such apps are also provided. 
      Device Name
      [LG] webOS TV LJ616D
      webOS TV Version
      3.9.0-63004 (dreadlocks2-dudhwa)
    • By Phaedrus
      On an LG CX 55, two minutes into episode 4 -- "The Tomb" -- of the series Moon Knight on Disney+ there is a scene with statuettes in niches each lit by an oil lamp. As the flames flicker, dark blotches jump around some of the niche walls.
      These are certainly unintended artifacts.
      Can someone confirm wether this is a CX (only) issue?
    • By Raffi
      searching a specific channel from a long list would be easier if a search box is added that will list available channels as you type
      sorting channels alphabetically doesn't do what it says.
    • By News Reporter
      LG Acquires AppleMango Together with GS Energy and GS Neotek,
      Securing Advanced EV Charger Development Capabilities

      SEOUL, June 27, 2022 — LG Electronics (LG) today announced it has acquired South Korean electric vehicle (EV) charger solutions provider, AppleMango Co., Ltd., jointly with GS Energy and GS Neotek. The acquisition is expected to accelerate the growth of LG’s EV charging solution business and enable the company to take advantage of future business opportunities.
      This strategic move, combined with LG’s own expertise and wealth of experience in both B2C and B2B segments, will enable the company to create fully-featured charging stations boasting a user-friendly interface and real-time control/management. LG continues to strengthen its EV charging solution business leveraging its exceptional digital signage technologies – specifically, its IP-rated outdoor digital display with sturdy, dust- and water-proof enclosure.
      Established in 2019, AppleMango has developed proprietary technologies and systems, including a slim, fast charger, to meet the rising global demand for EV charging solutions. In addition to the company’s market-leading charging tech, LG will secure access to the necessary operational infrastructure by working closely with GS Energy and GS Neotek. Both GS companies have considerable experience in operating EV charging stations and related businesses.
      The new acquisition will help LG to become an integrated solutions provider, bringing together its new charger development capabilities and existing in-house-developed EV charging management system. Moreover, the move is expected to create synergy with LG’s ongoing efforts in the area of vehicle components, including the development and supply of EV batteries and adjacent products, such as energy storage system (ESS) and energy management solutions.
      “The EV charging market is expected to grow rapidly due to the surging demand for more eco-friendly vehicles,” said Paik Ki-mun, senior vice president of LG Electronics Business Solutions Company. “Leveraging our know-how and experience in the B2B sector, we will offer customized, integrated vehicle charging solutions for diverse customers, enhancing the competitiveness of our existing business and ensuring our readiness for future opportunities.”
      LG now boasts a comprehensive EV business portfolio, with the recently-launched EV charging solution business joining other LG-owned concerns, including the LG Vehicle component Solutions (VS) Company, ZKW Group and the LG Magna e-Powertrain joint venture. This year, LG will establish an EV charger production line at LG Digital Park in South Korea, and aims to provide customized charging solution for various settings, such as private residences, shopping malls, hotels and public institutions, in the near future.
      # # #

      link hidden, please login to view
    • By Berb
      how can i get by the files not supported issues when i try to download 3 rd party apps 
  • Create New...