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Urgent BUG on OLED48A1PTA: Please add an option in "media player" (for NAS shared media) to avoid generating previews which takes forever
Asked by
Xuancong Wang,
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Hi Everyone,
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i got LG based on my previews experience with my brother tv its a nanocell lg from 2017, it's media player able to run all movie without any issue, i was shocked that my 2025 tv won't able to run DTS audio, i mange to add another audio track to my move as EAC3 its working perfect, but what's drive me crazy is that some video file MKV don't work at all showing me "this file cannot be recognised. and its working on the 2017 model without issue ! why is that DTS have some license issue ok but i don't call a video file have license too the video track shows HEVC (H265 Main 10 @L5.1), i try same video on samsung tv and it work on it i don't know why lg don't support it !
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Question
Xuancong Wang
I have two LG TVs, 65SM8600PTA and OLED48A1PTA respectively. Both are connected to the same NAS router via LAN cable. Both can enter the NAS folder containing my Chinese drama series collection.
65SM8600PTA can play everything smoothly. OLED48A1PTA always stucks at loading the drama series folder (which contains ~60 video files, each video is in the size range 400MB-2GB) for very long time, >3 minutes. Upon clicking into the last layer folder, the spinner spins for very long time while attempting to regenerate previews for this and parent folders. So if there is an option to skip generating video/image previews, then listing folder content can complete much faster, and then that will solve the problem.
I would like request this additional option for OLED48A1PTA to skip generating preview so that NAS video list can show up quickly.
OLED48A1PTA is bought from Shopee recently under 15-day-free-return policy, if you can push an update before 2022-02-10 that solves this problem, I will accept the product. Otherwise I will raise a return-and-refund request because the OLED screen also has vertical strip issue when displaying grey background.
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