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Anyone facing issue with Amazon prime video "pls check your internet connection" when directly opening the app in LG TV


Sumith

Question

The amazon prime video was working fine on my LG UM7300 for last 1 year but recently it is showing this weird error "pls check your internet connection". The funny thing is the error happens only when we open the app directly. If you use mouse over on amazon prime video and choose a video directly it works fine. You can then even go to home page of prime video. But whenever directly clicking it shows "pls check your internet connection" and gives a link to amazon.uk page.

Netflix, Hotstar, Apple Tv everything is working great. Earlier also amazon prime video was taking a bit more time than all other apps for initial loading. But this error started showing a month back only. Tried re-installing the app, reset..but nothing works.

Any help will be appreciated.

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