- 0
Anyone facing issue with Amazon prime video "pls check your internet connection" when directly opening the app in LG TV
Asked by
Sumith,
-
Popular Now
-
-
Similar Topics
-
By orgullodemexico
I'm having an issue with my LG TV & LG Sounbar setup
LG UJ6200 TV software 6.10.55
LG soundbar 33217
ISSUE: All sound effects EXCEPT movie sound muted, requiring more volume to listen than MOVIE sound effect for live TV and Internet Streaming
TV AUDIO SETTINGS: Sound out ==> Audio Out (optical/HDMI ARC)
Digital Sound PCM
Simplink: ON
I unplugged the sound power, pressed the power button for 60 seconds ==> no effect
I pressed the volume down button on the sound bar while pressing sound effect on the remote for 60 seconds ==> No effect, did not get reset message.
-
By Webos-developer
Hi LG team,
We are facing playback issues on LG 2024 and 2025 tv models when we try to play AAC audio content. The content starts playing but after a few seconds it pauses. We have tried with WebOS native player as well as Shaka Player and the behavior is same. We can play the aac audio content on tv models older than 2024.
Tv model used:
LG -2025
Model no - 43UA83006LA/2025
Type- ultra HD/4kTv
LG webOS- (10.3.1)
-
By Juicycarrot
Hi there,
I have an LG smart TV OLED65G36LA (LG OS v03.20.17, webOS TV version 8.20.0-710) , and the Prime Video App was no longer able to update (from Dec 2025) and therefore could no longer be used.
I have tried uninstalling the app and re-installing, and that was unable to work, so then applied a full reset on the LG TV and so had to reinstall all of my other apps (Apple TV, Netflix, etc etc) which all successfully downloaded so confirmed network connections and setup are all confirmed working.
When I try to download the Prime Video app, it remains stuck on the download screen and is unable to update.
Thanks
-
By Ricasan
Hello there!
Recently the prime video app started to require the update to open, and now i am having a problem, because this app update REQUIRES to a system update of firmware (to webos24),
but it will make impossible to homebrew later.
So, can someone at least provide the last or update ipk of amazon (amazon.ipk), so i can install manually?
Thanks!
-
By Arthur
Hello,
It would be nice to have an ability to play video (not only?) content from folder in shuffle mode.
Thanks.
-
Question
Sumith
The amazon prime video was working fine on my LG UM7300 for last 1 year but recently it is showing this weird error "pls check your internet connection". The funny thing is the error happens only when we open the app directly. If you use mouse over on amazon prime video and choose a video directly it works fine. You can then even go to home page of prime video. But whenever directly clicking it shows "pls check your internet connection" and gives a link to amazon.uk page.
Netflix, Hotstar, Apple Tv everything is working great. Earlier also amazon prime video was taking a bit more time than all other apps for initial loading. But this error started showing a month back only. Tried re-installing the app, reset..but nothing works.
Any help will be appreciated.
0 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.