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Screensaver comes on when watching All4
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By Batman
Device Name:- [LG] webOS TV QNED756RA
Product Name:- LG 43QNED756RA AEK
Product Number:- 95734309GGP74EKFLJP
Serial Number:- 309MAUAGGP74
webOS TV Version:- webOS24 / 9.2.1-42
Programme Mode:- Antenna
Software Version:- 23.21.30
Recently while watching TV, the screen goes blank and then this message appears 'The app needs to close to save memory' then the TV reboots to the program being watched.
Any help and information as to what causes this would be appreciated.
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By Charlie F
I’ve just got home after being away 2 years, and got the tv out of storage. When we try and watch the news live in the. Morning every few minutes the video and sound stop and then after a few seconds the circle appears and starts spinning. Then the program starts again and it’s fine for a little while, and then it stops again.
I have checked for updates of the TV OS and iView (2021 is the latest)
If I use iView on my iOS device and then airplay it to the tv it works fine with no problems. If I watch any program on iview that would have been prerecorded, even if I’m watching it “live” it’s fine.
I see a few people were having a problem with all iView programs back in 2022, but they resolved.
can anybody suggest any solutions?
Thanks
Charlie
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By Ajothen
Hello,
What have happen with screensaver?
It doesnt appear now and its dangerous for my Oled C3. It May cause burn in.
Why its like this now and when it will be fixed?
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By Stephen Davies
As above! All4 & My5 will no longer work. Also, how do you update the browser? My LG nano TV is just over 3 years old.
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Question
mdale9
Recently bought 2021 model OLED 55” A1 with WebOS 6(I think). When watching anything on all4 ( I know I’m lucky that I could get all4 after reading about 2020 models), but there seems to be an issue that the TV doesn’t seem to realise that there is content playing and so the screensaver comes on every 2 minutes.
Anyone else got this issue and more important how to fix it?
0 answers to this question
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