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Who do I direct a major bug to? LG WebOS or Amazon?

Stobo

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Stobo

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I have a first generation LG 65EF9500 OLED TV with webOS 2.0. 

 

While watching the new season of 4K Amazon TV show "Bosch", during playback after the first segment, the intro comes on and "SKIP INTRO" appears. When I press "skip intro", the screen goes black with a circular (working) icon that continues to circle indefinitely, and does not recover. It can be difficult to exit out sometimes requiring a reset of Amazon or even a power unplug to recover. I would consider this a major bug. Who and/or how can I report this bug so LG or Amazon so they can possibly address it. This is unacceptable. 

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