My5 loads, won't play programmes

[Dartie]

My5 loads, plays adverts but won't play programmes. Any suggestions?

[td47]

@Dartie This might be related to an LG TV firmware update, that is supposed to be fixed in a later one. It is referenced in this article below.

As you have not posted what LG TV model you have, I cannot check what firmware updates are valid or new or have a possible fix for your issue.

A later support article below appears on the Channel5 (MY5) site, that quotes your exact known issue (plays adverts, but no programmes). They do not quote any firmware levels, so it might be best to raise a support call direct to LG in your country to ask when it is being fixed (this site is NOT RUN by LG):

link hidden, please login to view

Edited April 15, 2021 by td47
clarification