Please fix Bluetooth Interface, bad UX, too many steps required
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By JamesH
I output the sound from my LG 75UJ657A to external speakers through a bluetooth connection, but it doesn't automatically connect to the bluetooth device when I turn the TV on. Whenever I cycle the TV off and, then, back on, the TV asks if I want to connect to the bluetooth device, and I have to select "yes" with the remote. My smart phone automatically connects to all the bluetooth devices I've set it up with. When I start my car, my phone connects automatically to the car stereo/phone system, and it does the same with other bluetooth speakers I have. This is what I want my TV to do.
How do I get my LG 75UJ657A to automatically connect to the bluetooth device I've set up with it?
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By Fredrik Andersson
Hi,
I have a OLED77C34LA and a pair Bose QC32 II headphones and I have trouble connecting to the tv.
First the headphones works good on my other three devices but the TV has trouble, when I manage to connect they work perfect but when I turn the off on on again the headphones will say they are connected to the TV but the TV most of the time won't give me an option to connect and I remember I got a popup asking if I wanted the use the headphones as output but only for like 3-4 times so far.
Usually I have to plug the power out of the TV for a while and remove the bluetooth device but and it doesn't always work. It's not great spending like 15min to get the headphones to work.
Any ideas what could be wrong?
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By ato53
Hello,
I have a new C4 TV.
Here is the problem I am facing, as well as a suggestion for improvement.
When you have an acoustic deficiency, it is much easier to use a headset (via bluetooth).
But the only current option is to switch the sound to the internal speakers when you activate the bluetooth.
It is still a shame to penalize other people who watch TV by no longer allowing the use of a good sound installation that you have (sound bar, ...) because a person needs an acoustic aid.
Would it be possible to add this combination (optical output + bluetooth) to satisfy everyone?
I add that I tried to place an optical splitter to combine the 2, however, there is a bug apparently because as soon as you turn off the headset, there is a white rectangle which probably indicates an error that appears very briefly but every few seconds, which makes TV viewing impossible.
Thanks for the follow-up
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By The Old Man
Hey LG
Can you actually answer forum questions because many people want answers,
and really support your products.
Even me I have asked question but nothing zilch, zit.
So we buy but nil zit, zero help from you
Product such as TV's are limited use and life.
Playback support and updates are really bad (Only bare minimum support in TV's)
Seriously this does not make people like me want to purchase your products again
I am seriously looking at other makers to purchase
It is a shame because you have such a great product
Yes I am NOT happy
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By u84six
I haven't searched this forum, but there has to be others who find that tv remote pointer to be extremely annoying. I'm actually surprised that we still can't turn that feature off. Having the cursor/pointer feature isn't even close to the importance of being able to shut off. I mean, how hard is to put one checkbox in the ui to toggle the feature on or off? It seems like a no-brainer, big bang for the buck change that many users would appreciate
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