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By Dmytro Fadyeyenko
My 65UQ70 TV started to ignore my remote yesterday. After some experiments I've found that it only reacts to double clicks now. So I have to use double clicks for any action - move through menus, launch apps etc, single clicks are just ignored.
Resetting the TV to factory settings didn't help.
I tried to google the issue and found that this might be an issue with the remote, but I can't find how to reset the remote of my model. Combinations like Home+Back (for Magic Remote) or 2+8 (for some old style remotes) don't work for my model, neither removing batteries and pressing all buttons does.
My remote seems to be AKB76040302, a photo from the Internet is below.
So, how do I reset it?
Some other things to mention:
- The pulses of the remote are not visible through a cell phone camera, so I couldn't check if it only sends signals to the TV after double clicks, or the TV is enforcing this issue. UPDATE: a cellphone sees the pulses in darkness, and a pulse is sent on each press, not only on doubles. So it should be TV OS issue, not the remote issue.
- This started to happen after I have updated the software and connected a sound bar with optical cable, though I believe the last action isn't related to the issue.
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By 43UR81006LJ
I reset my lg tv which was set in the Uk when it came from the box since i bought it and i don't live in the Uk and i already rested the tv 5 times and i can't find the orginal post code area and edited back what should i do can u give me the orginal post code area
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By Danster75
Hi all,
I'm Danny and have a problem with my LG OLED65C8;
since a few months when playing movies, either from my Syno NAS or just plain USB, subtitles are being displayed double (over or above eachother) or are displayed for sometimes minutes after the sentence's been spoken. The videofiles haven't got any hardcoded subs but either subs included in the mkv container or as separate srt of ssa file. Disabling subs removes the display of subs, enabling subs results in double or persistent subs.
Subtitles have been disabled in the accessability menu, factory reset did not help.
I searched but as far as I can see this problem has not been discussed yet, also googled and never came across this problem. Perhaps someone here can help?
Kind regards, Danny
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SOLUTION, for me at least:
I used ColorControl to reboot the TV. It's weird that a factory reset did not work but a simple reboot did.
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By infiniter
LG support is crap. No response at all or pre-made response textes only after weeks. Support is important, because we actually pay for it by buying the products. Since the TV is depending on software you provide and if this software has bugs, they must be removed, because this is part of warranty.
I posted a bug thread over at the developer forum, but no one reacted. Actually, I expected something like that an LG official reads it, puts it on a bug tracking list and comments "we are on it". That's how other companies do it.
So, where can we find a place to post our bugs so that they find their way to the developers?
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By Arunan sP
Please bring DTS codec in TVs after C9. I own a cx 55 oled and most of the movie collection is in DTS audio and heard a lot of them who own TVs after C9 have this missing. Please make DTS codec available again
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Question
marcog
disregard, double post..
0 answers to this question
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