Jump to content

  • 0

Missing My5 application in LG store?



I have an LG-43UN73006LC purchased in the UK - but it does not have a My5 app for watching Channel 5 related programmes  in catch up.

Channel 5 is one of the main 5 programme channels here in the UK - so why no support from LG?

How can they call this a Smart TV without support for the basic UK Channels?

Even my ancient Humax box had My5 app

  • Like 1
Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

@harryw66 Is the 43UN73006LC a 2019 or 2020 model? The reason I ask, is because the 2019 models SHOULD have it, but the 2020 models might miss out, because LG did not renew a Freeview deal last year for them to be able to put the app (and some others) in the LG store for 2020 TV's. Hopefully they will get this fixed, as it must be frustrating for owners who purchased a "new" TV last year to find a useful service missing!

By the way, if you still have your Humax box, plug that in to the LG via an HDMI cable, and you can use that until you get an update to the LG store.

For reference:

link hidden, please login to view

Edited by td47
Link to comment
Share on other sites

  • 0

@harryw66 I believe I explained in my previous post, that LG did not renew the deal for those channel apps, with the Freeview consortium, in 2020 for 2020 model TV's to be able to use it.

This forum can do NOTHING to help, in this respect, is has NO control or input to whatever technical and business decisions LG make or do.

It would be best for you to complain directly to your country LG support.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...