I've a strange issue that I've been struggling for a week. I bought an LG43UJ634V UHD TV and an LG LHB645N Home Theater in a Box system.
I use HDMI ARC to connect the audio from the TV to receiver. LG has an option to chose between PCM or Auto at the Digital output settings.
If I use the PCM option everything sounds great, but I don't have 5.1, only 2.1.
And here comes the problem. When I choose Auto, 5.1 is on, sounds great but I have occasional popping noise (like when play something on an old LP player) it happens random, but for example during a film, it is very annoying. It happens with YouTube, Netflix, DLNA streaming, external devices, so the content doesn't matter. I think I've tried everything. I tested it with different HDMI cables, optical cable, but still have the problem. I tested it with a sound bar as well, the problem is the same.
When I play content from the receiver, there is no problem, the sound is wonderful, no popping. Also, the TVs speakers are okay.
I don't think it is a hardware issue, because the TV's sound is OK, the home theater's sound is OK, the problem only happens when I want to use the digital output of the TV (either HDMI ARC or Optical) with auto setting.
I called LG as well, the rep. said the she will pass this info to the technical team.
Do you have any idea, that it can be solved, or I need to wait for a software update?
I have a problem updating or installing amazon prime video app. When hitting the update button (after several factory resets) it simply says "Application has not been installed. Try again" after it stops.
This possibly happened due to a cancelled update a week ago.
Any ideas how to fix this? Factory reset doesn't work. App won't run without update, and update won't run.
By News Reporter
This is first installment of ‘On the Job’, where we put the spotlight on some of the talented and creative individuals in the global LG family. Today we take a look at the important role played by the company’s innovative digital designers.
As any creator or inventor will agree, taking an idea and turning it into something real is no small feat. When it comes to creating a new product, it is the role of the digital designer to translate the concepts, sketches and plans generated during the design process into a three-dimensional representation of what the finished article might look like. Giving virtual or physical form to something that does not yet exist can be just as challenging as it sounds and it’s the job of LG’s digital design professionals to turn imagination into reality.
While pen and paper will always have their place in design, digital designers normally utilize more advanced tools such as virtual reality (VR), augmented reality (AR) and 3D printers to give shape to projects. VR makes it possible to realistically simulate how a product will actually look and feel, offering valuable insights that looking at a drawing or inspecting a 3D-model on a computer screen simply cannot deliver. LG’s designers even create virtual environments based on real living spaces so that prior to a design being finalized, they can accurately assess the product’s ability to spatially and aesthetically harmonize with a range of different interior styles and configurations.
The selecting of colors, materials and finishes is a crucial part of the design process and can mean the difference between how a product is perceived and received by consumers. Digital designers provide valuable support in this area as well. The work of LG’s digital designers were instrumental in getting the green light to make a reality.
The arrival of 3D printing has made the essential step of transforming a product’s design into a tangible model considerably easier for digital design pros. The ability to create three-dimensional drafts of products which can be touched as well as viewed helps LG’s designers identify areas that need further consideration faster than ever before. 3D printing not only reduces the need to rework designs, it also shortens the overall product development time, allowing LG to bring products to consumers faster.
As LG digital designer Lim Hwi-tae explains it, “The role of a digital designer is to create something out of nothing, to take an image or a world that exists only in the imagination and bring it to life using technologies such as VR and 3D printing.
“Our biggest goal as digital design practitioners is to shorten the amount of time it takes to bring new and improved products to market,” said Ryu Byoung-gi, another dedicated digital designer at LG. “The detailed digital visualizations we produce during the product development phase help to make that happen, and that’s something we’re all very proud of.”
By turning the imaginary into reality in less time, LG’s digital designers continue to make significant contributions to the realization of the company’s global, consumer-centric mission – to create innovation for a better life.
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Many sound bars don't have any sort of audio out so it would be very useful if the TV could provide an audio out so it can be connected to a Hearing aid adapter. At the moment the optical, analogue outputs are disabled when HDMI ARC is being used.
I have a partner who is hard of hearing and needs to use the direct TV connection to understand the program dialogue clearly. For me i can just use the normal sound bar output.
So when HDMI ARC output is being used also have option of optical/audio out and bluetooth.
I have seen quite a few requests for this type of feature in the various forums or problems connecting hearing aid adapters with sound bars on LG webos TV.
I'm not getting any audio from the apps via the HDMI via ARC connection to my receiver. This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue. However, now I again can't get it working after a TV reset and tinkering with the audio settings again. I tried to load the firmware again, but it appears this is not possible to forceable load the same firmware.
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