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Daniel Feiman

lan disconnected

Asked by Daniel Feiman

Question

Daniel Feiman    0

Daniel Feiman
Posted

in the last week we have been getting "Wired LAN cable disconnected", then a few seconds later, "wired cable connected". that is annoying enough, but Netflix freezes too frequently due to this. What can we do to fix this?

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td47    40

td47
Posted

@Daniel Feiman First, what model TV is this, second, is the LAN cable  using a "PLA" (Power Line Aaptor) device that uses your A/C house wiring to send your TCP/IP INternet traffic to /from your router, or is it directly connected? If the first one, is  it (PLA at router or TV) plugged into its own socket, or into one of those "multi-socket" extension things?

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1421ColumbusDrive    0

1421ColumbusDrive
Posted

Apparently this is a known issue; there's another, three year old thread on the subject where folks report getting through to LG support as recently as a month ago and being offered a free service call to fix the issue.  We have the same problem, so I'm debating if it's worth the fight with LG or if we should just suck it up and buy a new TV (since this one is out of warranty and more than a couple years old).

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