Quantcast
Jump to content
  • 1

User Agreement use since day one


Prasan Prasad

Question

I purchased an LG 43UH610T television in December 2017.  I am located in Navi Mumbai, Mumbai.  Everything seems to be working fine, but when I click on any of the options, such as LGTV, YouTube etc, it tells me I must first consent to the LG Smart TV user agreement.  However, I then get a message saying "Unable to load user agreements - a server error has occurred.

I have gone through the below mentioned steps for resolving the issue but it didn’t worked. 
For those of you still suffering from the same problem, here's an interim solution after 90 minutes on the phone with LG's Level 2 support:

- Disconnect your TV from both wired and wifi internet access options.
- Activate a Hotspot for internet access (use your smartphone or any other hotspot device)
- Use Settings>Network>wifi and select your Hotspot as your wireless internet connection. Confirm that you are connected to the internet.
- From Settings>General>About this TV, select resetting your TV to factory settings
- Follow the screen process until you get to the point that it asks about downloading the LG user agreement. Do that. It should work this time that you are connecting thru the Hotspot.

Still the "Unable to download user agreement" issue is not resolved. Please advice or depute a technician to resolve the issue.

Regards,

Prasan Prasad

8199968781

Link to comment
Share on other sites

  • Answers 0
  • Created
  • Last Reply

Top Posters For This Question

Popular Days

Top Posters For This Question

Popular Days

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By qUArtEx
      Hi to all! 
      I'm really new into this and have a problem. My 2018 LG 55UJ635V-ZF has only webOS 3 (latest; ethernet-automatic download) an i can't use airplay or miracast. The apps i found in the store for mirroring are only pay2use to use this needed feature for me.
      On the LG Homepage i can't find an upgrade for my TV an maybe is my tv really to old for upgrades or am i wrong?
      Maybe someone can help me out or bring some light for me in this.
      I also found the suggestions on this site for the firmware 4.70.70 (for the UJ's), but i can't download....error.
      sorry for my bad english 🙂
      thx for your help, quartex.
    • By News Reporter
      New Video Camera Solution With LG webOS Facilitates Convenient
      Medical Staff-Patient Interactions, Day and Night

      SEOUL, Jan. 26, 2023 — LG Electronics (LG) is unveiling its Smart Cam Pro (model AN-VC22PR), a 4K video camera designed for use in hospitals and healthcare centers. LG Smart Cam Pro delivers sharp, clear image quality with or without the lights on, allowing seamless video communications at any time of day or night. The new model also presents healthcare solution providers with customizability through the integration of LG’s versatile webOS platform.
      LG Smart Cam Pro incorporates a 4K RGB main camera and a 4K night vision camera, each offering crisp, ultra-high definition (3,840 x 2,160) images1 and 4x digital zoom. The device also implements LG’s HDR effect, which adjusts color and contrast to make the subject easier to see, even when they are backlit by strong, natural or artificial light. When paired with a TV/display2 in the patient rooms, LG Smart Cam Pro with customized solution makes it possible for medical staff to complete their rounds virtually and ascertain if a patient needs specific support before physically attending to them. Also, after accepting a call placed through LG Smart Cam Pro, the screen of the recipient’s TV3 switches from the content being viewed to the camera feed, then switches back once the call has ended.
      Featuring a compact, space-saving design with a foldable mount, LG Smart Cam Pro can be placed on or near a TV or display. The device has a subtle, dark silver casing and a gloss-black front featuring a manual privacy cover that can be moved over the main lens at the user’s discretion. To provide clear communications between patients and medical staff, LG Smart Cam Pro is equipped with a built-in 4-way microphone system with echo cancellation and noise reduction.
      Additionally, LG’s 4K smart camera leverages the LG webOS platform, which provides a convenient user experience with the ability to add new and customized services in the future, and a Qualcomm Technologies, Inc. high-performance system on chip (SoC) for the Internet of Things (IoT) – capable of providing an excellent video experience and intensive Edge AI applications – to deliver seamless software services4 for healthcare solutions.
      “Utilizing both Qualcomm Technologies’ system-on-chip innovations and the LG webOS platform will allow the LG Smart Cam Pro to transform the way that medical services are performed across the globe,” said Jeffery Torrance, senior vice president and general manager of Connected Smart Systems (CSS), Qualcomm Technologies, Inc. “LG and Qualcomm Technologies are continuing to advance IoT camera technology for consumers and businesses alike.”
      “Based on the LG webOS platform and Qualcomm’s advanced SoC, the new LG Smart Cam Pro is a 4K video camera solution intended to provide a convenient means of medical staff-patient communication in busy healthcare settings,” said Paik Ki-mun, senior vice president and head of the Information Display business unit of LG Electronics Business Solutions Company. “A reliable innovation partner, LG will continue to provide a wide range of product lineups designed to meet the specific needs of diverse business sectors.”
      The LG Smart Cam Pro will be introduced at ISE 2023, which will be held in Barcelona, Spain from January 31 to February 3. To learn more about the innovation, visit
      link hidden, please login to view. # # #
      1 Image definition may vary depending on the network environment.
      2 Available on a TV/display connected via HDMI.
      3 Available on compatible LG commercial TVs when connected via MPI port.
      4 Performance may vary depending on the network environment.

    • By Libbo2003
      Hi just got a new QNED LG to replace 2021 Nano tv
      the problem is I can’t move my HD channels down to  channels 1 to5.
      the program manager does not have the function to move channels like my old Nano tv which is only a year older.
      is there anyway I can get around this strange function?
    • By Nitin Chopra
      Hi Team,
      After update of LG WebOS to 04.40.70, Amazon Prime Video app on my LG Smart TV stopped working. It started giving error :
      Internet Connectivity Problem
      There is an internet connection problem. Check the device's internet settings, data cables, or try to resetting your router. Also, turning your device off, and then back on might fix the problem. For further assistance, please contact Amazon customer service at www.amazon.com/videohelp
      The internet/wifi connection is fine and all the other apps are working without any issue on the LG smart TV.
      I have even tried uninstalling and reinstalling the Prime video app, but that didn't help.
      Has anyone faced this issue ? Is there a solution available for this issue.
      Thanks & Regards,
      Nitin
    • By News Reporter
      Featuring Brand-New OLED Models, Expanded Portfolio of Ultra-Lightweight
      LG gram is Designed to Meet the Diverse Needs of Today’s Consumers

      LAS VEGAS, Jan. 3, 2023 — LG Electronics (LG) is introducing an expanded LG gram lineup, which offers more diversity than ever thanks to the arrival of the exciting, new gram Ultraslim and gram Style, at CES 2023. LG gram continues to provide both power and portability, packing premium specs into sleek, ultra-lightweight form factors delivering take-anywhere convenience and exceptional user experiences.
      LG gram Ultraslim
      Headlining the LG gram showcase at CES 2023 is the brand-new LG gram Ultraslim (model 15Z90RT), the thinnest gram model yet. A laptop designed for users seeking supreme portability, the Ultraslim has an ultra-light weight of just 998 grams and a depth (when closed) of only 10.99 millimeters; around the same thickness of a smartphone or notepad. Even though it is the most svelte gram in the 2023 lineup, the 15Z90RT still supplies impressive image quality and processing power, packing a 15.6-inch OLED display with Anti-glare Low Reflection (AGLR) coating and Intel®’s 13th Gen Raptor Lake chip with Performance Cores (P-Cores). Further enhancing the excellent portability of the new model is the inclusion of an ultra-compact adapter.1
      LG gram Style
      LG gram Style laptops, offered in 16- and 14-inch versions (models 16Z90RS and 14Z90RS) have been created for people who love to express their unique style wherever they go. Both gram Style models sport an elegant glass design that makes each of the available color options shine and shift dynamically; moving and changing depending on the light and angle. The focus on design continues inside the new grams where a ‘hidden’ haptic touchpad with soft LED backlighting illuminates at the user’s touch.
      Despite the attention to aesthetics, LG gram Style laptops deliver far more than just good looks. Each has a 16:10, OLED Anti-Glare Low Reflection display with a high refresh rate and features an Intel 13th Gen Raptor Lake P-Core CPU and a Gen4 NVMe solid-state drive (SSD). Like all other models in the diverse 2023 gram lineup, the 16Z90RS and 14Z90RS support Thunderbolt 4 and HDMI connectivity and offer atmospheric audio with Dolby Atmos, which is new to LG gram this year.
      Along with the new-for-2023 Ultraslim and Style, this year’s lineup features new gram 17, 16, 15 and 14 laptops (models 17Z90R, 16Z90R, 15Z90R and 14Z90R); each providing the brand’s signature combination of strong performance and light, compact design. Great for productivity and entertainment, the latest 17- and 16-inch grams are equipped with an NVIDIA GeForce RTX 3050 4GB Laptop GPU, Intel’s 13th Gen Raptor Lake P – Core CPU and a Gen4 NVMe SSD. Each of the new models weighs in at less than 1.45 kilograms – despite having a large battery2 that can handle more than 20 hours of video playback on a single charge3 – and comes with the same conveniently compact adapter included with the gram Ultraslim.
      LG’s newest grams also boast superb picture quality, with all models employing an IPS panel with anti-glare coating. New for this year, variable refresh rate (VRR)4 support will enable LG gram users to enjoy seamless, tear- and stutter-free graphics when gaming, while the arrival of Dolby Atmos will deliver immersive audio that helps bring movies, music and games to life.
      LG gram 2-in-1 and +view for LG gram also welcome upgraded models for 2023. The new 2-in-1, which comes in 16- and 14-inch sizes (models 16T90R and 14T90R), gives users the freedom to switch from laptop to tablet or vice versa, whenever they choose. Along with its 4-way super-slim bezel design and sturdy yet slim aluminum frame, the latest ‘convertible’ gram boasts a suite of pre-installed notetaking and drawing applications optimized for use with the LG Stylus Pen (Wacom AES 2.0). Meanwhile, LG’s portable monitor, +view for LG gram (model 16MR70), lets users double their screen real estate and enjoy easier multitasking wherever they go. Enhanced for the new year, the latest version of LG’s portable screen solution features dual USB Type-C ports, enabling users to connect to two devices simultaneously and enjoy the convenience of two-way power delivery.
      “Welcoming the arrival of the brand-new gram Ultraslim and gram Style, the 2023 LG gram lineup gets even more diverse,” said Seo Young-jae, senior vice president and head of the IT business unit of LG Electronics Business Solutions Company. “A leading brand in the ultra-lightweight laptop market for the last decade, LG gram will continue to introduce new form factors to meet the changing needs and tastes of consumers worldwide.”
      Visitors to CES 2023 in Las Vegas from January 5-8 can experience the latest LG gram products at LG’s booth (#15501, Las Vegas Convention Center). The new LG gram lineup will be launching globally starting from next month in Korea.5
      Specifications: 
        LG gram Ultraslim (15Z90RT)
      LG gram Style (16Z90RS)
      LG gram Style (14Z90RS)
      LG gram 2-in-1 (16T90R)
      LG gram 2-in-1 (14T90R)
      Display Size
      15.6-inch 16-inch 14-inch 16-inch 14-inch LCD FHD (1,920 x 1,080) OLED
      WQXGA+ (3,200 x 2,000) OLED WQXGA+ (2,880 x 1,800) OLED WQXGA (2,560 x 1,600) Touch IPS Display,
      Corning®Gorilla Glass®Victus® WUXGA (1,920 x 1,200) Touch IPS Display, Corning®
      Gorilla Glass®
      Victus®
      Brightness (Typ.) 400nit 400nit 400nit 350nit 350nit Refresh Rate 60Hz 120Hz 90Hz 60Hz 60Hz Weight 998g 1,230g 999g 1,480g 1,250g Size 356.0 x 227.45 x 10.99 -12.55mm
      355.1 x 241.3 x 15.9mm
      311.6 x 213.9 x
      15.9 mm
      356.6 x 248.3 x
      16.95mm
      314 x 219.5 x
      16.75mm
      Battery 60Wh 80Wh 72Wh 80Wh 72Wh CPU Intel 13th Gen Raptor Lake P(28W) Core GPU Intel Iris Xe Graphics Memory 8GB / 16GB / 32GB LPDDR5 Storage 256GB / 512GB / 1TB (Gen4 NVMe) Speakers 2.0W x 2 3.0W x 2 2.0W x 2 2.0W x 2 2.0W x 2 Durability MIL-810H Military Standard I/O Port 2x Type C (TBT4, PD), 1x Type C (PD), H/P 2x Thunderbolt 4, 1x USB 3.1, Micro SD, H/P 2x Thunderbolt 4, 1x USB 3.2, Micro SD, H/P
      Software LG Smart Assistant LG Glance by Mirametrix®
      PCmover Professional,
      OLED Care
      LG Smart Assistant, LG Glance by Mirametrix®,
      PCmover Professional
      LG Smart Assistant LG Glance by Mirametrix®,
      PCmover Professional,
      Wacom notes,
      Bamboo Paper
      LG Pen Settings
      Webcam FHD IR Camera Accessory – – – LG Stylus Pen (Wacom AES 2.0 & WGP) USB-C to HDMI adapter
        
        LG gram 17 (17Z90R)
      LG gram 16 (16Z90R)
      LG gram 15 (15Z90R)
      LG gram 14 (14Z90R)
      Display Size
      17-inch 16-inch 15.6-inch 14-inch LCD WQXGA (2,560 x 1,600) IPS
      WQXGA (2,560 x 1,600) IPS
      FHD (1,920 x 1,080) IPS
      WUXGA (1,920 x 1,200) IPS
      Brightness (Typ.) 350nit / 400nit (VRR) Refresh Rate 31-144Hz (VRR), 60Hz (normal) 60Hz 60Hz Weight 1,350g (iGPU) 1,450g (dGPU)
      1,199g (iGPU) 1,299g (dGPU)
      1,140g 999g Size 378.8 x 258.8 x 17.8mm
      355.1 x 242.3 x 16.8mm
      356.1 x 222.9 x 17.4mm 312 x 213.9 x 16.8 mm
      Battery 80Wh (iGPU) 90Wh (dGPU)
      80Wh (iGPU) 90Wh (dGPU)
      80Wh 72Wh CPU Intel 13th Gen Raptor Lake P(28W) Core GPU NVIDIA GeForce RTX 3050 4GB Laptop GPU Memory 8GB / 16GB / 32GB LPDDR5 Storage 256GB / 512GB / 1TB (Gen4 NVMe) Speakers 2.0W x 2 (iGPU), 3.0W x 2 (dGPU) 2.0W x 2 (iGPU), 3.0W x 2 (dGPU) 1.5W x 2 1.5W x 2 Durability MIL-STD-810G I/O Port* 2x Thunderbolt 4, 1x HDMI, 2x USB 3.1, Micro SD, H/P Software LG Smart Assistant, LG Glance by Mirametrix®, PCmover Professional Webcam Full HD Webcam with IR Sensor # # #
      1 Ultra-compact adapter is included with 2023 LG gram series sold in select markets.
      2 Models 17Z90R and 16Z90R are equipped with a 90Wh battery.
      3 Confirmed in testing conducted by LG, display brightness of under 150 nits, wireless-off setting, content played via Microsoft Movies & TV, headphones plugged in.
      4 Variable refresh rate (VRR) is supported on models 17Z90R and 16Z90R with GPU option only.
      5 Launch dates may differ by model and market.

      link hidden, please login to view



×
×
  • Create New...