Quantcast
Jump to content
  • 1

Different quality in webOS app vs HDMI input


Bdo Bdo

Question

Hi,

 

I use Plex Media Server to stream content around the house. I have noticed the following:

- Using the Plex app on my Roku 3 (connected via HDMI) and playing 1080p content (Roku 3 is a 1080p device) the picture is okay

- Using the Plex app on webOS (i.e. streaming directly to the TV), and playing the same 1080p content, the picture is noticeably better, crisper, as if the upscaling is working much better when streaming directly to the TV

Problem is, Plex app for webOS is not very good and results in buffering (where there is no buffering when playing exactly same files on Roku3). Both Roku 3 and the TV are connected via a wired Ethernet connection, with fixed IP addresses allocated.

 

Any idea why the picture quality is different? I would be very happy if I could get the same picture from the Roku 3 as I do from the TV Plex app.

Link to comment
Share on other sites

  • Answers 2
  • Created
  • Last Reply

Top Posters For This Question

Popular Days

Top Posters For This Question

2 answers to this question

Recommended Posts

  • 0

Aplogies if you have already tried this, and I am not absolving the APP, BUT have you checked the the HDMI cable is a recent spec one (1.4A at least). If not, replace it with a better one, AND if the Roku is NOT using HDMI1 (usually the ARC one), try that as well. I had all sorts of weird issues when i first started using my smart LG TV, because of ONE down-spec cable.

Link to comment
Share on other sites

  • 0

Apologies again, I should have looked at the supported status of your ROKU 3 box. It came out in 2013, and is no longer being manufactured. It seems that: "Roku is Ending Support for Older Models"

ALSO NOTE the note for your model: *** Supports 60fps at 720p. Supports 30fps at 1080p. [max seems to be 1080p so some of your source might only be going out at 720p, that might not be upscaleable by your TV]

HOWEVER: your Roku 3 (which is their model 4200X, internal name Mustang) IS UPDATEABLE, so do go to  
Settings > System update > Check now    to see if you have the latest updates.

INFO FROM:

link hidden, please login to view

It is also worth ensuring that the LG TV PLEX app is fully up to date too, but note "the app version you see on the LG store is like a boot loader. Once it runs on your TV it downloads the latest updated version of the “actual” client direct from Plex. update servers". LATEST I SEE IS: Version : 4.15.0
Platform(s) : LG webOS (2+ UHD)

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By RobLGSucks
      Hi,
      I have an LG OLED55B7A that has been rebooting randomly ever since I updated it to webOS 6.00.05 about 6 months ago.  I have noted there is a new webOS version 6.00.20 available.   Has anyone here had the same rebooting problem, and if so, did the latest webOS correct the issue?
      In general, my setup has the LG tv doing as little as possible - it is simply a display for my Roku box via my AVR, as the TV's interface and apps slowly became completely unusable about a year after purchase.  So, no ethernet, no WiFi, all services turned off, etc., and this helped with all of the performance issues, except the rebooting. 
       
      @ LG :  if you ever read this - you have done a TERRIBLE job of managing the software on these TVs.  webOS started off as a real alternative to all of the external set top boxes, but now, I will *never* *ever* buy another LG TV again, and I tell everyone I know to avoid them.  Worst product management in the consumer electronics industry in the past 10 years.
      Thanks fellow sufferers for any tips.
      Rob
    • By Paul Kharchenko
      OLED48A16LA webOS 6.2.0-25, country Ukraine, One Player isn’t available in LG content store, but if I check it in PC browser it is available. Could anybody explain why it was removed? And how to install it?
    • By Stefan Hackh
      The contents of the USB sticks are listed alphabetically. How can I sort it by date of creation?
    • By Jan Wijnands
      Before OS update 03.20.70 I could stream movies, watch photo's and listen music from my Synology NAS DS216J via SMB.
      Now this is not possible anymore! It says "No Files". Who can help??

×
×
  • Create New...