Quantcast
Jump to content



  • Own an LG TV or webOS device? Join our Forum!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

  • 1
Bdo Bdo

Different quality in webOS app vs HDMI input

Question

Hi,

 

I use Plex Media Server to stream content around the house. I have noticed the following:

- Using the Plex app on my Roku 3 (connected via HDMI) and playing 1080p content (Roku 3 is a 1080p device) the picture is okay

- Using the Plex app on webOS (i.e. streaming directly to the TV), and playing the same 1080p content, the picture is noticeably better, crisper, as if the upscaling is working much better when streaming directly to the TV

Problem is, Plex app for webOS is not very good and results in buffering (where there is no buffering when playing exactly same files on Roku3). Both Roku 3 and the TV are connected via a wired Ethernet connection, with fixed IP addresses allocated.

 

Any idea why the picture quality is different? I would be very happy if I could get the same picture from the Roku 3 as I do from the TV Plex app.

Share this post


Link to post
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Aplogies if you have already tried this, and I am not absolving the APP, BUT have you checked the the HDMI cable is a recent spec one (1.4A at least). If not, replace it with a better one, AND if the Roku is NOT using HDMI1 (usually the ARC one), try that as well. I had all sorts of weird issues when i first started using my smart LG TV, because of ONE down-spec cable.

Share this post


Link to post
Share on other sites


  • 0

Apologies again, I should have looked at the supported status of your ROKU 3 box. It came out in 2013, and is no longer being manufactured. It seems that: "Roku is Ending Support for Older Models"

link hidden, please login to view

ALSO NOTE the note for your model: *** Supports 60fps at 720p. Supports 30fps at 1080p. [max seems to be 1080p so some of your source might only be going out at 720p, that might not be upscaleable by your TV]

HOWEVER: your Roku 3 (which is their model 4200X, internal name Mustang) IS UPDATEABLE, so do go to  
Settings > System update > Check now    to see if you have the latest updates.

INFO FROM:

link hidden, please login to view

It is also worth ensuring that the LG TV PLEX app is fully up to date too, but note "the app version you see on the LG store is like a boot loader. Once it runs on your TV it downloads the latest updated version of the “actual” client direct from Plex. update servers". LATEST I SEE IS: Version : 4.15.0
Platform(s) : LG webOS (2+ UHD)

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Topics

    • By Jayaram
      Can anyone guide me on where and how i can check the WebOS on my LG Nanocell NANO80 TV?
      Thanks, JR.
    • By John Bizeray
      I recently updated the firmware on my  LG43UH610V.  Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is connected and using the network while getting these messages. It has always been on a fixed IP address on the LAN.
    • By Victoria lola
      I was wondering if there’s any chance that we going to have iTunes on webos 
      I own like 300 movie plus tv show on iTunes  just got my first new oled c8  Now there’s a lot rumors about airplay 2 only for 9 generation . 
    • By PVN Satyanarayana
      Hi, I purchased my SMART TV model 43LF6300 in the year 2016 and current Firmware Version 04.06.40. Every one India using their favorite app like Disney Hotstar+, Zee5, Aaha and many more apps but those are not available on my TV which is annoying.. I spent Rs. 54000 to buy LG Smart TV but all the latest apps are not available. Please release the latest Web OS for these models at least Beta version unless the TVs like this will be useless and no one trust LG products. Thanks in advance and hope to receive latest Web OS soon.
    • By leader6234
      Hey guys !!!
      I have a UHD UJ634v  LG webos Tv  that lately an error message pops on the screen staying : Tv signal has been lost due to the satellite LNB short.Check LNB connection"
      This is really getting on my nerves because I can't get any signal even after resetting the TV or even updating to the last  software version.
      I check my cable line and fixed every possible problem. The error message keeps showing up even after disconnecting cable line from the back of TV just as if a short circuit or something has happened inside the Tv.
      Do you think that'd be software or hardware failure or something else??? How to fix it?
      Please help me out with this cuz all my lovely satellite TV channels are gone 😐
      Here is the actual error message on the right top o the screen 
      Thanks in advance !!!


×
×
  • Create New...