Quantcast
Jump to content



  • Own an LG TV or webOS device? Join our Forum!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

  • 0
Martindup

DSTV Now app doesn’t work

Question

When I open the DSTV Now app on my lg tv I get the error “We’re sorry Something went wrong. Please try again.” 

I have re installed the app, checked for firmware updates and even reset TV but the error keeps on appearing. 

Any suggestions on how to fix this? Is it a tv issue or is it the app which is faulty?

7C546C26-6B58-43B0-A26A-63BF14693992.jpeg

Share this post


Link to post
Share on other sites

4 answers to this question

Recommended Posts



  • 0
On 2/8/2020 at 10:01 AM, Martindup said:

When I open the DSTV Now app on my lg tv I get the error “We’re sorry Something went wrong. Please try again.” 

I have re installed the app, checked for firmware updates and even reset TV but the error keeps on appearing. 

Any suggestions on how to fix this? Is it a tv issue or is it the app which is faulty?

7C546C26-6B58-43B0-A26A-63BF14693992.jpeg

Hi. Did you manage to get this resolved or get any feedback from LG support? I have the same issue 

Share this post


Link to post
Share on other sites
  • 0

Hi, unfortunately not.  I have a feeling it has something to do with the number of people connected to the DSTV app.

My brother and I got the error at the same time, which is a coincident.

I found that in some cases, switching off power to the TV for a few seconds and restarting made a difference.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Topics

    • By Leonard King
      Having eARC engaged in the TV settings and sending Atmos etc to an eARC enabled Samsung sound bar causes the sound bar to power down after appx 18 minutes and diverts the audio to the TV's inbuilt sound system. Disengaging  eARC on the TV resolves the problem and still sends Atmos via ARC. This has only occurred since the most recent software upgrade. Anyone else experiencing this?
    • By Surojit Bhattacharjee
      My android phone screen is casting otherwise ok in my LG WebOS smart TV but the content apps(Zee5, VODAFONEplay, Sonyliv, Flipkart video) are not casting. Whenever I open the app and try to play a video screen casted on TV, the TV screen is only showing the phone notification bar and rest is blank. Only youtube is casting full screen as it has built in screen cast icon on the app screen itself.
        Anyone knowing what to do may please help. Pairing is OK from TV to phone.   -Surojit
    • By HenryKennedy MCkomoloh
      May someone help on how to use DStv app in LG smart TV please. It's annoying 😡
       
    • By onesmus odhiambo
      Why does my smart tv didn’t come pre-installed with Dstv now app.
      how can I download and install the app

    • By nMaib0
      I think I am going to return this TV. Not only is it hard to switch between these because they are not separated in the input section. The satellite channels, even the open ones are all locked. I don't get what the deal is with this TV, why is everything so wrong?
  • Similar Tagged Content

    • By Alex
      MultiChoice has launched a DStv Now app for LG smart TVs.
      The majority of LG TVs from 2017 and 2018 running webOS 3.5 and 4.0 are supported.
      The announcement follows the recent 
      link hidden, please login to view  of DStv Now apps for Samsung smart TVs, Apple TV, and Android TV media players. The company said the new app is available from the LG App Store on supported TVs.
      To find out how the DStv Now smart TV app works, check out the 
      link hidden, please login to view  with the service. Source: 
      link hidden, please login to view 


×
×
  • Create New...