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By Alex
LG's webOS 6.0 smart TVs have a new UI, NFC-equipped remote
The new smart TV software from LG also has more voice commands for use with Alexa or Google Assistant
Seven years after introducing webOS as the platform for its Smart TV lineup, LG is introducing version 6.0 with a new look and feel for its 2021 4K and 8K TVs. The old blade lineup of apps is gone, with a more modern tile-based layout. LG Home Entertainment president Park Hyoung-sei calls this “the most significant update since we first introduced webOS in 2014.”
An upgraded version of its ThinQ AI has more voice command control than ever whether you’re using Google Assistant or Amazon Alexa. For traditional control, this year’s edition of its Magic Remote is a bit more standard than some of the previous versions, but also includes NFC for the first time, which allows users to share content from phone to TV (and back) simply by tapping it.
The new software includes Magic Explorer, which can pull up related content about actors, locations and items of interest for “select broadcast channels, while Next Picks analyzes viewing preferences to suggest things you might like. There’s no word on opt-in or opt-out preferences for these settings, but we’ll ask about them as the show progresses next week. It’s also unclear whether the updates will extend to older TVs in LG’s lineup, one way or another, the old HP software platform is still rolling on, powering new OLEDs and LCDs for another year.
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By TG1943
App will not load, when I click on install I get a message stating “app was not loaded, try later”. What is the solution?
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By Prasan Prasad
I purchased an LG 43UH610T television in December 2017. I am located in Navi Mumbai, Mumbai. Everything seems to be working fine, but when I click on any of the options, such as LGTV, YouTube etc, it tells me I must first consent to the LG Smart TV user agreement. However, I then get a message saying "Unable to load user agreements - a server error has occurred.
I have gone through the below mentioned steps for resolving the issue but it didn’t worked.
For those of you still suffering from the same problem, here's an interim solution after 90 minutes on the phone with LG's Level 2 support:
- Disconnect your TV from both wired and wifi internet access options.
- Activate a Hotspot for internet access (use your smartphone or any other hotspot device)
- Use Settings>Network>wifi and select your Hotspot as your wireless internet connection. Confirm that you are connected to the internet.
- From Settings>General>About this TV, select resetting your TV to factory settings
- Follow the screen process until you get to the point that it asks about downloading the LG user agreement. Do that. It should work this time that you are connecting thru the Hotspot.
Still the "Unable to download user agreement" issue is not resolved. Please advice or depute a technician to resolve the issue.
Regards,
Prasan Prasad
8199968781
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By Andrew Punch
So tv was working fine went to load and app today and wouldn't install, did a factory reset, reset the router, connected to phone hotspot
And can't get the user agreement to load. Even did the DNS 8.8.8.8 thing. Any advice?
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By NErnie
I just hooked up a new LG 4K Smart TV. I'm having more problems with this than I can handle. First, I can't get the cable to work??? (By the way....The cable box worked perfectly on my Samsung TV that this replaced. )
My other Major Problem is that I am unable to download the user agreement so can not accept the terms and therefore can't use the smart tv functions.
Please Help!
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By Eddie R
User agreements are not loading on LG Smart TV. I am trying the 14 day free trial on NOW TV and tried to activate the feature on TV, but user agreements will not load. Wifi is connected with no speed issues. Help !!!!
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I’ve just set up my LG 43UM7500PLA but the user agreement won’t load
Can anyone help me please
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