Own an LG TV or webOS device? Join our Forum!
Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!
I have a 65UJ630V Smart TV and I have attached a Logitech MeetUp 4K camera attached via USB. Is there any way to get Zoom/Skype/Facetime working? The TV has also connected to it an Apple TV so I can cast to it using Airplay but cant work out how to have the Logitech camera do the video rather than the computer on the other side of the room....
I have looked in the store but no apps seem to do web conferencing....
Thanks in advance,
If anyone is still experiencing issues with the webOS Disney+ app (and I suspect many if not all of us still are) such as the lack of 4K support, 5.1 audio support, or as in my case with the 86UH9500, both, please see LG's response to my inquiry into these issues:
We appreciate you for patiently coordinating with us regarding the current application status of your LG 86UH9500 TV, Xxxxxxx. It is our goal to ensure that you are able to utilize your LG product at its fullest potential so let us assist you with your inquiry today.
In response to this, according to the specifications of the unit, the LG 86UH9500 TV has been designed with a 4K UHD and Surround Mode feature. However, if the Disney+ app is the only application that does not output surround sound, please be advised that both the content being played on the TV and the applications should also support this feature as well. This case on the capability and support made by the developers of the Disney+ Application needs to be raised directly to them so that they can make the necessary updates on the programming and utilize our TV’s 4K UHD and Surround Sound features that are already available in our OLED Television. You can reach Disney+ Support Line at 1-888-905-7888 for additional support and assistance.
So, as expected, LG is pointing the finger at Disney to resolve these issues. This makes sense as my inquires into the availability of the Disney+ app from LG before the launch directed me to reach out to Disney+ as they, not LG, are responsible for it.
So if any of you out there have Bob Iger on speed dial, can you give him a ring?
(PS yes, LG incorrectly identified the UH9500 as an OLED model when its an LCD, but I'll let it slide)
By Vikram Sud
In the last few days my LG TV OLED65B8PTA suddenly drops the volume significantly fleetingly every few minutes.
Am also hoping this isn't the start of the end of this massive investment I made a couple of years ago !!!
By John Bizeray
I recently updated the firmware on my LG43UH610V. Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is connected and using the network while getting these messages. It has always been on a fixed IP address on the LAN.
I have a LG OLED C9 and use a soundbar with optical. If I use Bluetooth headphones and terminate the connection, the webOS always jumps back to internal speakers, which I don't use. Is there any way to set it to automatically return the soundbar (optical)?
Similar Tagged Content
I recently bought a LG 32LM6300PLA Smart TV. I have a bluetooth headset and I'd like to use it as an audio output for my TV but when I try to pair it to the TV, the TV simply doesn't find it.
I'm new to the LG smart TVs world so I'm wondering if my TV can be paired just to compatible devices, and if yes, what kind of devices can I pair?
By Ed Kimbrough
I have a LG 65UM7300 2160P. I have some Resound Bluetooth hearing aids that are connected but I can't play them and an optical Soundbar or the TV speakers at the same time so that my wife can hear it while I'm listening with my hearing aids. I hope somebody has been able to do this consistently. Mine works once in awhile.
Question: Why does LG's website say I should check this forum to see if 3rd Party Bluetooth Headsets with work completely and correctly with LG sound sync and WebOS, when LG has not or will not publish a list of which 3rd Party Bluetooth Headsets are tested as compatible with specific LG TV models?
We recently purchased an LG 55UM7300PUA (2019) TV and have a question about which 3rd Party Bluetooth Headsets that are compatible with LG sound sync and WebOS... My wife wants to listen to our 55UM7300PUA TV through a set of Bluetooth Headphones while the TV Internal Speakers are turned off...
It seems that LG's USA website needs to be updated because LG's search results about our 55UM7300PUA model seem incomplete. The LG Tech Support website does not list the 55UM7300PUA as a TV nor Smart TV product and no 55UM7300PUA or 55UM73 manual is listed in search results. I finally found the Owners Manual for our 55UM7300PUA through a Google search, but this PDF Owners Manual I downloaded does not say if our 55UM7300PUA supports LG sound sync or which manufacturer/models of Bluetooth Headsets .
I am disappointed by a lack of technical support from LG in past forum discussions regarding which 3rd Party Bluetooth Headsets with work completely and correctly with LG sound sync and WebOS. LG Technical Support is forcing customers like me to buy Bluetooth Headsets at our expense, they ask us to do their testing with a lack of specific 55UM7300PUA documentation, and they direct us to "refer to headset model names in user guide" that are not simply listed.
Does our 55UM7300PUA support the use of Bluetooth Headphones and is "LG sound sync" required for use with Bluetooth Headphones? Why should we have to test 3rd party Headsets at our expense when LG Tech Support should specifiy which OEM and 3rd party Headsets work with which LG TV models?