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Issues with Pioneer Receiver


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I have a LG webOS TV UJ6300 and Pioneer VSX-S520 both purchased in the US. Used these together for a year in Turkey with no issues, just moved to the UK and I can't get audio from my TV to play through my receiver.

TV software is up to date, SIMPLINK HDMI-CEC is on, set to HDMI/ARC. Receiver firmware is up to date and confirmed HDMI cable is plugged into the ARC on both.

I have tried multiple audio settings, multiple locations in tv settings, changing them and then setting them back, different HDMI cables. Even with both disconnected from any network (in case it was something weird with being in the UK) it didn't work. I managed once to get it to work (had to factory reset both tv and receiver and re-setup everything) but after I turned it off I'm back to square one. 

Any ideas? I don't want to factory reset everything each time I want to watch something on my TV.

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