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I have an LG smart TV OLED65G36LA (LG OS v03.20.17, webOS TV version 8.20.0-710) , and the Prime Video App was no longer able to update (from Dec 2025) and therefore could no longer be used.
I have tried uninstalling the app and re-installing, and that was unable to work, so then applied a full reset on the LG TV and so had to reinstall all of my other apps (Apple TV, Netflix, etc etc) which all successfully downloaded so confirmed network connections and setup are all confirmed working.
When I try to download the Prime Video app, it remains stuck on the download screen and is unable to update.
Thanks
As per the subject line, I have had a USB drive connected to my television for over four years, but for the past few days it has not been recognising the directories where my films and music are organised, and is displaying EVERYTHING in a single list of over a thousand files.
It is a 1TB drive (half of the maximum 2TB allowed) with a power supply, formatted as NTFS, and not completely full.
I have checked the drive and it has no bad sectors. I have tried connecting it to both USB ports and all the files are in the permitted format (avi, mkv, mp4, mp3, etc.).
I have also tried another 1TB drive, but the result is the same.
Do I need to reconfigure something in the television settings?
It would be a significant loss if I cannot resolve this issue.
Thank you in advance for your responses.
I bought LG smart tv. for some reason region selected was Africa and could only choose from african countries and had very little available apps in content store. I live in Georgia, so figured that changing region to EU would help so changed it to 3122 and selected service country UK because Georgia was not in the list. after that every app says that it is not available in current country. I have default region code saved so I guess could go back but wondering if any one can help me to get it working in EU. or if anyone have region code in which Georgia is available it will be helpful as well.
Question
Sourabh
Hi,
I have recently purchased LG smart TV UM7300.
Just wanted to know that, can I increase storage of LG tv by using external hard drive?
ie can I install apps from LG web store on to this external hard drive?
Also one more query off the topic.
Any idea when Air Play 2 would be a available on LG 43UM7300PTE TV?
Regards.
Sourabh
1 answer to this question
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