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If anyone is still experiencing issues with the webOS Disney+ app (and I suspect many if not all of us still are) such as the lack of 4K support, 5.1 audio support, or as in my case with the 86UH9500, both, please see LG's response to my inquiry into these issues:
We appreciate you for patiently coordinating with us regarding the current application status of your LG 86UH9500 TV, Xxxxxxx. It is our goal to ensure that you are able to utilize your LG product at its fullest potential so let us assist you with your inquiry today.
In response to this, according to the specifications of the unit, the LG 86UH9500 TV has been designed with a 4K UHD and Surround Mode feature. However, if the Disney+ app is the only application that does not output surround sound, please be advised that both the content being played on the TV and the applications should also support this feature as well. This case on the capability and support made by the developers of the Disney+ Application needs to be raised directly to them so that they can make the necessary updates on the programming and utilize our TV’s 4K UHD and Surround Sound features that are already available in our OLED Television. You can reach Disney+ Support Line at 1-888-905-7888 for additional support and assistance.
So, as expected, LG is pointing the finger at Disney to resolve these issues. This makes sense as my inquires into the availability of the Disney+ app from LG before the launch directed me to reach out to Disney+ as they, not LG, are responsible for it.
So if any of you out there have Bob Iger on speed dial, can you give him a ring?
(PS yes, LG incorrectly identified the UH9500 as an OLED model when its an LCD, but I'll let it slide)
By Alcides Andrade
I have lg tv model 49UJ6525, last weekend the tv updated to version 05.80.35, but now I realized that I can no longer use the 5 GHz WIFI network, the network is disconnecting and connecting all the time. I did a test with the 2.4 Ghz network and it works normal, but I would like to use the 5GHz network.
Is it possible to solve this problem?
By Ankur Saxena
Hi LG Team
I am unable to watch Voot Select content which is a premium content on Voot App provided by LG Content Store. Voot Select is a part of Voot App in other OS like android, tizen, firestick etc same is not included in LG OS. Pls let me know how to watch the same
my LG lb652V has serveral buggs and i want to get back to factory settings. Everytime i go to the menu and choose the factory settings, the TV do a reboot change my TV list to Cable and thats it. No apps deleted, no first install assistant, no settings are reseted. Then i used anymote, to do an INSTOP reset, i checked the service menu, and so on. I cant reset my TV, what should i do anymore? The TV has the newest firmware 05.05.70 so i can´t downgrade anymore, i tried it several times. I dont know what to do now, has anyone an idea?
Sorry for my bad english, im german.