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Can't import video from USB to internal storage in store mode


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Hi,

I am havingl trouble with importing video file to internal storage of my company's  LG TV.  I have Store Mode enabled and when I open Store Mode settings, there is option "Copy video file from USB" but it's greyed out and I can't click on it. The TV can see USB drive and I can play the video file.  Any ideas what could be the problem here? Thanks in advance.

PN: 24MT49S-PZ

Martin

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