Computer Content

[Rod Roderick]

Last Friday the 26th of October I was able to play all of the shared files (mp4, avi, divx, mkv, almost anything) on several of my computers on my network on my LG OLED 65C7P and had been doing so for the past 10 months. Saturday morning Nothing would play. I can navigate to the files on the computer with the TV but everything returns the message "This file cannot be recognized. Do you want to play the next file." The next file after waiting several minutes returns the same message. I then tried another computer on the network with the same results. I was wondering if the TV had downloaded an update that screwed this up. The software version is 04.71.00 and the WebOS TV Version is 3.71-57127 (dreadlocks2-drto). The TV plays my cable box and input from my amp fine. I stream almost everything from my compter and I will be lost without this function.

[sr1992]

@Rod Roderick I have this same issue (Aug 2019) but it was not solved by playing a video file from a flash drive... Any other suggestions? I was also thinking Factory Reset

 

[Rod Roderick]

What I did to solve this problem was to insert a video file on a flash drive and play that for a couple of seconds without a problem and the TV then began playing the files on my network. I am back in business. I know this sounds strange but it is what happened. While doing all of this I was thinking of resetting the TV back to factory settings but I could not locate the password in my manual. Can anyone help me with that?