Jump to content
  • 0


ken 43


I have a 43 UJ 6200 smart tv and it's been working well for the most part since Nov. 2017.

Just the other day,  7/20/18,     streaming video and audio will no longer play on one particular website.    I just get that spinning circle.    I don't have any issues playing content on any other website I try,  including netflix,   youtube,   and many others.

I use an ethernet connection and my recent download speeds are between 80-100 mbs, ,  and I have the latest firmware update installed.

Just read that the webOS doesn't support Adobe Flash,   so maybe that's the problem here,  but like I said,   I've been able to watch all content from this site until just the other day and don't know if they changed anything relating to Flash.


Any help is greatly appreciated.


Link to comment
Share on other sites

6 answers to this question

Recommended Posts

  • 0

Hi George,   thanks for your reply.

I've been in contact with the website but so far,  no answer.    

I think you understood my question but just to clarify,   the website loads just like it used to but neither video nor audio streams will play.   Just get the spinning circle.

Since  I don't have that problem on other sites,   I can't figure out what I can change on my end.     I just joined this forum and started searching online to try to find an answer,  but it might come down to whether the web site can find a solution,  and I might be the only person  or at least the first one,  with this problem.

Do you think it's worth it for me to contact LG about it?

I read that there will be an update to webOS 3.5 to 4.0 sometime this year but of course have no idea if that would help.     




Link to comment
Share on other sites

  • 0

Hi Ken,

It probably is the website that has changed, if you can let the forum know which site it is others can test as well.

As for contacting LG, you could but they are not known for their feedback sadly, but I suppose if you don't they will have no reason to improve the webOS experience.  I imagine the site in question has either changed their back-end video streaming tech or it has stopped recognising the User Agent ID of the webOS browser.

Link to comment
Share on other sites

  • 0

Hi George,   

I emailed LG about the issue.  Not sure what dept.   I sent the email to but got a reply that instructed me to reset my tv to factory settings for the new firmware update to take effect.

I never did that for the other firmware updates I've done for this tv and never knew that was advisable or part of the instructions.    I'd have to go back and reconfigure my picture settings as I did it 

all manually to some custom settings.

Have you heard that this is  required after updating the software?

The website I mentioned is trying to find a solution,   but don't have one yet.

The website is:    timelesstoday.tv

All content plays on my computer but not my tv.     I'd be surprised if they played on your tv,   but that might offer some clues,  if it did.

My tv again is:   43 UJ 6200   with latest software update- 04.70.50


Thanks again for your help.



Link to comment
Share on other sites

  • 0

Hi Ken,

I sure that resetting your TV probably is not going to help, the problem is that the webOS browser does not play nicely with the embedded player used on the site.  From what I can tell timelesstoday.tv uses JW Player () which is based around Javascript, which in turn it appears the webOS browser does not support, or pretty much any other plugin.  That said other TV brands probably would not work either going by various bits and pieces I have read. 

Here is LG's information page on the browser:

Basically it is limited in what it can do, a conscious decision I expect by LG to save having to reinvent the wheel by programming for technologies that have really had their day.   

Of course if the timelesstoday.tv site embedded its audio and video files with HTML5 instead there would likely be no problem with playback.  This is because the webOS browser (as of 2016, latest figures I could find) has the best Smart TV browser support for HTML5:

In summary, HTML5 good, everything else bad.  JW Player $50 per month (

link hidden, please login to view
), HTML5 free.

  • Like 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By ashok R
      TV model: 49 UH770T 
      I used 6000 hours. All four corners start to have struck pixels, this is very disappointing us after spending INR 1,00,000. I am sure this should have been tested products for such high value. How would I customer will recommend LG Smart TV for family and friends if the product manufacturing is not worth the money spent on?
      Ashok R 
    • By DA
      Can someone inform me as to when (what generation) they removed the smart zoom feature from their TV's? I want to purchase a new OLED TV but I noticed their smart zoom feature was missing from their remote control. I have a 2016 LG TV that still has it and I use it all the time.
    • By boggy
      I have LG TV UF6800. TV is working well. The youtube app had worked well until a couple month ago. The yoyube hangs very often after playing advertisement. It also hangs after playing a long video (around 30 min). By "hangs" I mean it is still there, showing the youtube UI, but we cannot play any video. Just black, staying there forever.
      I am using wired network on the TV. 
      I tried updating app, nothing. I googled and tried unpluging power while watching...., no help. BTW the youtube (with the same user) works well on PC and iPad.
      If you think this is not LG's problem, please advise to whom I should contact.
      Bogang Tian
    • By Dhineshwar
      MX player and jio cinema are commonly used Android apps which offers many free to watch movies. It would be great if that two added in the lg store. Hope it'll be added soon
    • By News Reporter
      LG Acquires AppleMango Together with GS Energy and GS Neotek,
      Securing Advanced EV Charger Development Capabilities

      SEOUL, June 27, 2022 — LG Electronics (LG) today announced it has acquired South Korean electric vehicle (EV) charger solutions provider, AppleMango Co., Ltd., jointly with GS Energy and GS Neotek. The acquisition is expected to accelerate the growth of LG’s EV charging solution business and enable the company to take advantage of future business opportunities.
      This strategic move, combined with LG’s own expertise and wealth of experience in both B2C and B2B segments, will enable the company to create fully-featured charging stations boasting a user-friendly interface and real-time control/management. LG continues to strengthen its EV charging solution business leveraging its exceptional digital signage technologies – specifically, its IP-rated outdoor digital display with sturdy, dust- and water-proof enclosure.
      Established in 2019, AppleMango has developed proprietary technologies and systems, including a slim, fast charger, to meet the rising global demand for EV charging solutions. In addition to the company’s market-leading charging tech, LG will secure access to the necessary operational infrastructure by working closely with GS Energy and GS Neotek. Both GS companies have considerable experience in operating EV charging stations and related businesses.
      The new acquisition will help LG to become an integrated solutions provider, bringing together its new charger development capabilities and existing in-house-developed EV charging management system. Moreover, the move is expected to create synergy with LG’s ongoing efforts in the area of vehicle components, including the development and supply of EV batteries and adjacent products, such as energy storage system (ESS) and energy management solutions.
      “The EV charging market is expected to grow rapidly due to the surging demand for more eco-friendly vehicles,” said Paik Ki-mun, senior vice president of LG Electronics Business Solutions Company. “Leveraging our know-how and experience in the B2B sector, we will offer customized, integrated vehicle charging solutions for diverse customers, enhancing the competitiveness of our existing business and ensuring our readiness for future opportunities.”
      LG now boasts a comprehensive EV business portfolio, with the recently-launched EV charging solution business joining other LG-owned concerns, including the LG Vehicle component Solutions (VS) Company, ZKW Group and the LG Magna e-Powertrain joint venture. This year, LG will establish an EV charger production line at LG Digital Park in South Korea, and aims to provide customized charging solution for various settings, such as private residences, shopping malls, hotels and public institutions, in the near future.
      # # #

      link hidden, please login to view
  • Create New...