We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By News Reporter
LG’s Labor Union Among NGOs Singled Out for Promoting UN’s Aims and Purposes
SEOUL, Jan. 18, 2022 — Unionized workers at LG Electronics (LG) in South Korea have been conferred special consultative status by the United Nations Economic and Social Council (UN ECOSOC) for their efforts to prioritize ESG in the workplace. Being the first Korean labor union to be awarded such status with the UN is testament to the LG’s prioritization and continued dedication to union social responsibility (USR), a key component of the company’s commitment to ESG management.
Consultative status is granted by ECOSOC upon recommendation by the Committee on NGOs, which is composed of 19 member states all who must demonstrate that their work has direct relevance to the aims and purposes of the United Nations. The recognition allows non-governmental organizations (NGOs) access to the many subsidiaries of the ECOSOC and the human rights expertise of the UN. Since the LG Electronics Union Social Responsibility Charter was introduced in 2010, LG assembly plant workers worldwide have signed on to the organization’s vision.
While ESG evokes images of the environment and volunteerism in most people’s minds, how a company treats its employees, one of its most important stakeholder groups, is a critical component of an organization’s ESG performance. According to , companies that score high in employee satisfaction and their ability to attract good talent have significantly higher ESG scores than other organizations.
“We are of course extremely proud of the recognition bestowed upon us by the UN for our efforts to fulfill our responsibilities to our members, society and the environment,” said Bae Sang-ho, the head of LG Electronics’ Union. “We are committed to leveraging this honor to encourage other unions to expand their own USR activities.”
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By Nick Payne
I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.
When playing a Dolby Vision file encoded in MKV container format, the image is green/purple in colour. A quick googling says, this occurs due the default media player in WebOS not able to decode Dolby Vision MKV container files properly.
When will this be fixed?