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By vilex
I've tried all three methods to connect an account to my TV. With the thinQ app, when I press the link button, it tells me it was unable to link the account. With the web browser option, it spins indefinitely while verifying login info. With the remote login, it pops up with an error about a temporary server issue.
I've already done a software update which didn't help. I've also tried creating a new account using the TV and that had the same results.
Any ideas on how to resolve this?
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By TimtheToolMan
We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
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By jkester
Sling TV is my default app on my LG TV. Everything was working fine until today. Now when I hit the HOME button on the remote, the TV correctly returns to the HOME page, but then immediately re-launches Sling TV before I have an opportunity to select a different app (for example, Netflix). This cycle repeats itself every time I enter HOME while in the Sling TV app. The only way I can return to HOME without Sling TV automatically relaunching is to manually select a different input (e.g., HDMI one or LIVE Team), and then enter HOME and it will correctly stay in HOME until another app is selected. I've tried resetting the TV and I've tried deleting/adding Sling TV. I have the latest WebOS update. This may have started after downloading a recent Sling TV app? Not sure. Any suggestions appreciated.
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By VickiB
Every time we turn on our "smart" TV, it tries to connect to cable. We don't have cable. That's not very smart.
Because we don't have cable, we have static; it's noisy and annoying until I can push enough buttons on the remote to get to something else.
Is there a way to tell this thing not to boot into "TV" mode? (Best if it would remember what it was doing when I turned it off).
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Question
Timbo Pad
Unable to log into myft.com account. Always freezes after I enter the captions on my new LG TV. I can log in on all other devices, including my mobile phone.
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