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By Robert Viola
Hello LG tv owners. Just got a 2024 LG UHD 50" tv. Model # 50UT7570PUB. The remote supplied with the tv isn't as good as my other LG tv Magic remote. Does anyone know which model Magic remote will operate my new tv correctly? Thanx.
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By JaGatorEd
I purchased MR23GN and while most of the functions seem to work ok, the message of "Remote not supported by this TV" keeps popping up.
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By NaveenKumar
Latest version of sun NXT app version 8.0.20 is not working for web os Tv version 4.4.2-11 plz do the needful full & Airtel Xstream is not found in your web os platform kindly check on that too
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By Speedemon
I have a UK6300 LG TV. It has always worked faultlessly. However it now will not show the pointer unless I restart it and then it only there of only for 20 seconds and then it is gone. The LAN cable notification constantly disconnects and reconnects. The Web Browser no longer opens on my selected page. The Software version is the latest and when I tried to manually update the software in case the auto update got corrupted it will not recognize the USB drive as having the software on it. The software browser version is 05.50.15.
Any ideas what to do. I have two other LG TV's and all work perfectly.
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Question
InvaderZim
I have the 2016 LG OLED65E6P purchased 2/19/2017 with the "magic remote" and recently, the remote control has become unreliable. It worked perfectly until a few weeks ago and I'm not sure what changed. The remote seems to work properly when the TV is first turned on, but later, I have to press a button repeatedly to get any effect. It's not bad buttons, it's like the buttons only send the signal to the TV intermittently. The red light at the top of the remote sometimes flashes red, sometimes goes solid red for a few seconds, and sometimes does nothing when I press the button (I couldn't find a description of what the light does). It's very frustrating.
I mostly make due by repeatedly pressing the button that turns on the teardrop cursor -- after maybe 10 times it'll come on, and then I can use the cursor to operate the TV until it times out. So that works, but it's not a good solution because it's hard to get the cursor turned on.
I put in fresh batteries several times to see if that's the problem -- it made no difference. Plus the cursor works fine, when I can get it turned on.
I was also hopeful that a firmware update caused this problem and it will be resolved.
The remote doesn't seem to require line-of-sight to work. Does the remote use bluetooth or WiFi? I sometimes use Bluetooth headphones with the TV and those work fine.
Has anyone else had this problem with the remote -- and if so, how did you solve it?
(I do have an extended warranty so in theory I can get a replacement remote -- but I'd rather not spend an hour on the phone if this is a common problem.)
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