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By cptl
Hi,
My problem is that my Netflix app on my LG tv (OLED65B13LA) keeps selecting the leftmost button, it's impossible to scroll the cursor to the right to select another button. I tried resetting the tv to factory defaults - after installing Netflix again the issue is exactly the same.
I also tried disconnecting the tv from power for a few minutes. Plus I contacted Netflix, but they said I need to contact TV manufacturer before they log a possible bug in the app :/.
My Amazon Prime app works perfectly fine on the same tv.
Any thoughts?
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By Jibun no Kage
Brand new LG TV (WebOS 8x) WILL NOT stay off when turned off with the remote? Out of the box, connected to internet, seems to have been updated, and working fine. But when I hit the power off with the remote, the TV reports 'Life is Good' seems to turn off, i.e. go into standby, and then a few seconds later, turns back on. If the device connected to the TV on the last active HDMI port is OFF, I get the No Signal warning. So I know the active HDMI input is not generating any signal. I want to believe that any other device on any other HDMI port might be an issue? But then the TV would switch to that HDMI port, no? This is really an issue! If I use the phone app I can turn off the TV and it seems to stay off, at least does not come back on in a few seconds like the remote? If I send 'standby' via HDMI-CEC, that seems to work as well, the TV seems to stay in standby mode. This a bug?
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By Jibun no Kage
Asking this hear, since I could not seem to find a better place... Wake on LAN only works for a few minutes after TV is turned off? If I turn of LG TV (WebOS 8.x) and then send a Wake on LAN (WoL) packet, it works. If turn off the LG TV, then I wait about 15 minutes or so, then send the same WoL sequence, using the same code, script, etc., it fails, the LG TV never turns on. THe LG TV is configured both for wired ethernet (preferred) and WiFi. Any idea why this behavior? It almost seems like the LG TV goes into standby, via phone app, remote, even CEC, etc., then drops from the network? Mobile is enabled on the TV, hence the phone app works. Why would the LG TV stop responding to WoL packets?
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By JB Atw
When trying to use apps that need an internet connection I get an error (-106) saying that there is no connection. When I go to settings -> Network -> Wifi it says that wifi is turned off and I need to turn it on to see available networks. Well there's no switch or option to turn wifi on. I've had it connected to wifi before. Also sometimes it disconnects and then I have to go back in and tell it to connect again. This is the first time its said the wifi was off.
I did a google search and the results that came up were for WebOs 1.0, even though it was written in 2017, and I have WebOs 3.0. It said hold the settings button until a box appears in the top right of the screen and input 0 0 0 0 then adjust the baud rate. First no box shows up on the 3.0 and two its not the baud rate I'm trying to adjust.
I tried calling customer support to get to technical support. The automated system is garbage by the way. Then I found out they are only open Monday through Friday as if customers never have a problem on the weekend.
This is my third stop looking for an answer. This problem is causing my dislike of LG products to grow even more. So if anyone has had this problem and figured it out I would greatly appreciate your help and thanks in advance for your time and help.
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Product - from Settings -> General -> About this Tv
Software version = 05.30.02
TV Information = [LG] webOS TV OLED55C6P
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By Wendy Ball
Hello guys,
I have a question.
My dad has the same tv as me, the LGUK6400PLF model.
Suddenly a few weeks ago the vision of the screen turned e blue and I have been trying to find the problem in the settings, but it must be something else.
I can't find or solve the problem.
Everything else works, it's only all in blue.
Does anyone know if this can be solved or is the tv 'breaking down' 😂.
Hope to get some answers.
Thanx,
Wendy
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Question
Morris
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I have an LG TV Model OLED 65B6P-U. I operate it along with various other equipment using a Logitech Universal Remote and have used this without any problems for the past year. I purchased the TV January 2017.
In the last week the options screen apps (things like Amazon, Netflix, Hulu etc.) pop up each time I turn on the TV. The only way to close them is to hit the back button on my LG remote, and then go back to my universal remote. I had to do some adjusting about a week ago that required me to use the LG remote and that’s when this problem started. I must have accidentally turned something on, since I have never had this problem before. Your help would be appreciated, how do I turn these pop ups off?
Some had said this could be related to a setting that the store uses on the sales floor for promotional reasons, but I checked and that is turned off as it should be. This link provides with a pciture of the problem:
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