HDMI 1 pop up message

[fynotfi 0]

Why do I constantly keep getting a box appearing on the screen warning that HDMI port one is disconnected, I have a HUMAX HDR‑1100S connected to this port which when turned off keeps displaying this message box, tv is LG OLED55E7N WEBOS 3.5

[nemilose 14]

Did you try Humax in some other HDMI port? Did you try other device in HDMI 1?

[fynotfi 0]

No I haven’t, but will give it a go and let you know!!

[fynotfi 0]

I tried HDMI 2 and while watching let’s say the Netflix app it still pops up telling me the Humax is not connected, the only time is dos not Is whilst I am watching the Humax and it’s turned on.

[RonShurley 0]

On an LG UJ634V (webOS 3.5), you can stop this annoying pop-up appearing every 25 minutes by:

Setup
General
SIMPLINK (HDMI-CEC) 

Click it from OFF to ON

 

Ron.

[fynotfi 0]

Thanks for the update Ron however I already had SIMPLINK (HDMI-CEC) set to ON and I still get the pop up box.

[RonShurley 0]

I couldn't cure this on my UJ634V, so I got Curry to swap it.

Same problem on the next UJ634V, till my wife turned SIMPLINK to OFF.

I assumed I'd missed it but maybe the 1st TV was faulty?

Ron.

[fynotfi 0]

So should SIMPLINK be ON or OFF? both of your replies are different?

Click it from OFF to ON

Same problem on the next UJ634V, till my wife turned SIMPLINK to OFF

[RonShurley 0]

Sorry, yes I thought it should be OFF but my wife set it to ON.