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By stevef
Since my lg-oled65c9pla auto-updated to WebOS 5.5, there is a new bug.
The TV is connected to my Cambridge Audio Evo 75 amplifier over ARC - on powering the TV, it has always started up the amp, and switched it to use audio, instead of the appalling TV speakers. The whole setup has worked flawlessly for 5 years, but since WebOS 5.5, the amplifier starts, but is left in a muted state, and using the un-mute or volume controls on the TV remote makes no difference to turning on audio. The only way to get audio to play though my amp a speakers is to turn the amp's volume dial or press a volume button on the a amp's remote - this then unmutes the TV and audio is back.
There is no setting I can find in the TV that relates to whether the ARC channel starts muted or not...
No software has changed in my amp. This is an annoying new bug in the TV software, I assume down to some CEC changes.
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By kakrona
Dear LG
I am using your production is Smart TV
Model: 32LM6690-TC
Software version: 04.42.08
Browser version: V5.00.00.r5780
with this browser, I can't watch any movies or video from any web, ex: youtube.com ect.....
Any solution to get the update version of browser?
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By ken 43
I have an LG UJ6200 that has worked fine for several yrs. and last night I decided to update it from 5.8.03, I believe to the latest version, 6.04, I think.
Every thing is working except for one website that is my favorite. Prviously I was able to play all streaming video content but now when I try to play a video on the site I get a message: content cannnot be played
error code 232011.
Very frustrating as this is one of the reasons I got the tv in the first place.
Don't know why this is happening and dont' see a way to go back to the previous update.
Would doing a factory reset bring me back to the original operating system setting or just keep the newest update in place?
Also, I notice a lot of new user agreements that I probably didn't pay attention to before and didn't agree to. Is it possible that my not checking the boxes to agree to all the agreements, that seem pretty invasive to me,
is preventing some content from playing?
This hasn't affected Netflix, or regular you tube videos, by the way, so not sure if my not agreeing to all the user terms is the issue.
Any help is appreciated.
Thank you.
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By Pranay Mokida
Issue
Whenever I start any video—whether it’s streaming apps, HDMI input, or a USB movie—the SC9S plays for a minute or two, then suddenly loses connection. Audio instantly falls back to the TV’s internal speakers, and the TV acts like the soundbar no longer exists on the eARC port. The soundbar display still shows “eARC” (sometimes flips to “OPT/ARC” for a second), but no sound.
Temporary Fix
The only thing that gets audio back is power-cycling the TV (standby isn’t enough; full reboot required). After that, the bar reconnects… until the next random dropout. This can happen multiple times during a single movie, which is a great way to kill the vibe.
What I’ve Tried
New HDMI 2.1-certified cable (same result, so original cable seems fine).
Disabled Quick Start+ and Simplink in the TV settings, then re-enabled.
Factory-reset both TV and soundbar.
Tested ARC instead of eARC—works, but no Atmos and same occasional dropout.
Plugged the soundbar into a different power outlet (in case of power spike).
Observed Patterns
Dropouts happen sooner with Dolby Atmos or DTS content, but even stereo YouTube videos eventually cut out.
No obvious heat buildup; bar is in open air, front facing.
Happens whether soundbar is wall-mounted or on its stand.
Questions for the Hive Mind
Anyone else seeing eARC instability with the SC9S on the UP77 series?
Could this be a handshake timing bug on the TV’s HDMI board?
Any hidden service-menu tweaks or firmware betas worth trying?
Should I just RMA the bar, or is the TV the real diva here?
Appreciate any insight—my couch and I thank you in advance!
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Question
Ayaan
Date and time error (-201) always when turning on the tv
0 answers to this question
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