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Mitzy

Factory Mode Floating Text Box

Question

My LGwebos3 suddenly started to display a floating text box that reads " FACTORY MODE [How to go to user mode] Press Instop Key in a remote control." The tv image also suddenly has a green or sometimes blue tint to it and it resets to factory settings every time I turn it off. I have pressed every remote button in search is the Instop Key and checked the user manual... No luck! I bought he T.V. About two months ago. Issue started randomly but have been unable to resolve it. Help please!   By the way, the green tint is only there is using coaxial or HDMI but when I access the settings menu of the tv, it looks perfectly fine... Frustrated!

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The "instop" key is on the Service Remote, not the user remote that you get with the TV.  The good news is that if you have a smartphone with an IR blaster (eg. a Galaxy S5) or you know someone that does, you can use the free AnyMote app to "press the instop key" - AnyMote has that instop key for LG TVs.  Be aware that this will factory reset your TV, and who knows what else will happen!  It fixed this issue for me, but YMMV.

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I had this same "Factory Mode" problem when replacing the main board (EBT64292506) on my not quite 3 year old OLED55B6P-U TV. 

Did some web searching and found an LG "Factory SVC Remocon" MKJ39170828 - it has the "In Stop" button.  Purchased it for less than $10.  One push of the button and my TV was back to user mode ready for initial setup. 

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