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Google Play app does not open - stays on startup screen forever


Please see the attached photo to see that it stays on startup screen forever.


I've tried removing the app & reinstalling it to no avail.


Only started happening recently, possibly since the last update.


Any help much appreciated  :)


TV model: 55EG960V-ZA (UK)


WebOS version: 04.05.01 (latest)


Google Play app version: 1.0.17 (latest)


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4 answers to this question

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Well, checked yesterday & it's working fine again  :)


I had a WebOS update about 10 days ago which changed nothing, & the Google Play app itself hasn't had an update since - so no idea how it corrected itself just like that  :rolleyes:


Did you guys try accessing the app recently? Is it working now?




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