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I have owned this tv for a year and pleased with it ... until about a month ago. I now have constant repetitive messages in top right hand corner of screen saying 'Unknown device disconnected' or 'wired network is connected' or wired lan cable is connected' and it's driving me crazy. I have tried the lg live chat technical support and they were not aware of the issue but I've seen the same problem discussed on US forums and here too. Nobody seems to be able to have a solution. I have unplugged all external stuff - Virgin V6 box, Wii, wired internet, etc and it still happens. Help!!
I have a strange problem with freeview play and Iplayer on my 55 E6 I need help first is this the correct place to post
The problem started about 2 months ago
If i select a BBC program from the past by scrolling through the freeview guide Iplayer starts as usual But when it starts playing there is no picture or sound if subtitles are on you can see the the subtitles going by but no sound of picture.
if i start iplayer using the app UI to watch the same program it works fine
all other catch up works through the freeview guide
If i am watching a bbc program and press green to restart the program it works ok also
I have contacted Freeview they told me to contact BBC
I have contacted bbc iplayer help they told me to contact LG
I contacted John Lewis they sent an engineer he said he would report the issue to LG
I am told LG said they did not see it as a problem and would do nothing
I spoke to John Lewis again and was told LG tvs do not support Iplayer any more
I also have a 55uh850v that I use in my cinema as a 3d monitor this tv is olso webos3 this tv has exactly the same problem
I also have a 49UH610v this works perfectly
I also have a OLED55B7V this has the freeview guide disappearing problem that is well documented in "LG TV Freeview Play" forum but when its working the Iplayer works ok
I have 70mg fibre broad band and the tvs are on wired ethernet
I do not know what to do next
When will the 4.0 update be available for my 2016-17 LG Smart TV? I just got Alexa and can't use it for the TV unless it has the 4.0 version. Model #70UH6350-UB.
I see a constant flood of new apps, and since the addition of Starz, and Showtime, there has been nothing added. Samsung has almost all of the American cable network apps, and LG has almost none. What gives?
Hi, I've recently purchased a LG 43UK6300PLB, which by and large has been excellent! But I'm having problems with recording to USB. So far I've tried a 500GB drive I had spare, but its probably 7-8 years old, and I've tried an SSD as well. Tried the 500GB in an older USB2 external caddy and in a more recent USB3, and the SSD in the USB3. Both were formatted to NTFS. When I come to watch the recording, I get what looks like signal breakup where I might lose a second or so of the recording. Its not constant either, there might be a 10 second period where the quality is really bad and broken, and then maybe a minute of it being OK. I've tried the USB3 caddy with external 5V power added in too, 2A supply. Same problem happens if I pause live TV, and then unpause it a little later. Normal TV picture quality is fine, I've got good signal here and never see this on normal viewing. Wondered if anyone had suggestions? Is it worth trying a USB stick instead? Running out of ideas with this one. Thanks