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By Nitin Chopra
Hi Team,
After update of LG WebOS to 04.40.70, Amazon Prime Video app on my LG Smart TV stopped working. It started giving error :
Internet Connectivity Problem
There is an internet connection problem. Check the device's internet settings, data cables, or try to resetting your router. Also, turning your device off, and then back on might fix the problem. For further assistance, please contact Amazon customer service at www.amazon.com/videohelp
The internet/wifi connection is fine and all the other apps are working without any issue on the LG smart TV.
I have even tried uninstalling and reinstalling the Prime video app, but that didn't help.
Has anyone faced this issue ? Is there a solution available for this issue.
Thanks & Regards,
Nitin
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By tim p
I have two LG C2 tv's both running OS 03.21.30. Attempts to update the OS state that this is the current version as of 12/2022. Amazon Music won't open on either of them, the splash screen appears and that's it, for hours. It opens fine on other devices in the house, Sony TV, PC's, and droid phones. Other streaming apps work fine with no buffering or glitches.
The solutions offered online list instructions for clearing app caches using a series of menus that aren't even remotely close to the menus available on these TV's. I've checked every available menu and there's absolutely nothing offering the ability to clear app caches. App Manager offers exactly two options: Launch or Delete. Others insist that you need to clear the cache from within the app but of course the app won't open so that's a dead end. I did clear the browser cache but it had no effect this AMZN Music problem.
So far I've also:
Deleted and re-installed the app multiple times; Left the TV's unplugged 24+ hours; Full reboot of the router multiple times; Factory Reset of the TV's. If anyone has a solution that doesn't involve buying a fire stick I'm very interested - thanks
(edit) one of these tv's is five feet from the router. Distance isn't the issue.
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By Libbo2003
Hi just got a new QNED LG to replace 2021 Nano tv
the problem is I can’t move my HD channels down to channels 1 to5.
the program manager does not have the function to move channels like my old Nano tv which is only a year older.
is there anyway I can get around this strange function?
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By Sam Athans
Hi,
I have just upgraded from an LG 06LF6300 TV to an LG OLED65C1PTB. On my old TV I could pause live TV for up to 90 minutes and replay at a later stage.
Can anyone advise if this feature is available on the LG OLED65C1PTB.
Thanks
Sam
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By Brian Gregory
CBS Catchup, Discovery+, POP player, and UKTV Play always need updating. Even seconds after you just updated them. It started doing this a few days ago.
Who can I contact to get this fixed?
Since the "apps need updating" notification now always appears when I switch the TV on, I now have no way of telling if anything really does need updating other than going into the LG content store, clicking Apps, clicking My Apps, and visually checking.
☹️
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Question
nilesh
Model : LF5900
On Youtube app certain Live channels play fine but other says "Loading" and nothing. If I open them on my PC with same online app
Example nonworking channels:
Example working channels:
Thanks,
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