49LF630V - Live TV issues

[Mihai Simionescu]

Hello,

 

A couple of weeks ago I purchased an LG TV, model name 49LF630V. (it has WebOS 2.0, version 3.20.something)

 

I configured the live TV using a cable feed and a CI+ card that I received from the service provider.

 

It all worked fine until yesterday, when all of a sudden I couldn't really change the channel anymore (I tried using the TV controls, not only the remote, both didn't work). Aside from not being able to change the channel, whenever I tried chaning input (HDMI 1 - PC, HDMI 2 - Chromecast) it would just freeze. On top of that, the Guide app won't load. 

 

To me, it just seems like there's an issue with how the TV reads the CI slot. I tried using a set top box instead of the CI slot, and that works fine (all of the above-mentioned issues are not present), but the box is ancient and I am not getting any HD channels (1st world problems, I know).

 

Has anyone encountered anything similar? Is there something wrong with the TV or the service provider?

 

Anyway, thanks.

[Cmanole]

I have the exact same issue with the same model (Romania, RDS cable provider, no CI card). Also started a few days ago.

[Mihai Simionescu]

I found a temporary solution for this. It seems that there are some troubles with decoding the "Travel Channel" and the "Travel Channels HD" channels. I removed them from the grid and now it's working fine. (the set would always freeze and become unresponsive only after I've reached that channel)

[Cmanole]

Mine is stuck precisely on travel channel. Unfortunately i can't access programme tuning or programme manager in order to delete it. Any ideas?

L.E. - turning on the tv with the antenna cable taken out will allow access to programmes menu and to switching channels. Just skip to a working channel and plug the antenna cable back.

[MLP]

I have the same problem on LG 55UF7787, RDS, Romania.

It started a few days ago and the Travel Channels were involved, as well.

 

I also suspect the "My Programs" feature which had Travel Channel HD added as a favorite.

 

Removing the antenna cable and restarting the TV is a good workaround. Rescanning the channels does not seem to help.