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Network connection issues. LG Content store doesn't connect.
I did a refresh of my LG TV 3 days ago. Sold the old LG 47" 3D LED TV and bought new 55" LG Super UltraHD TV with WebOS. I believe, the biggest con of this new TV is WebOS. Its totally frustrating. Sorry for WebOS fans. It isn't that smart and functional they way it looks. The problem I having since 3 days and being a network engineer, I am unable to solve a network issue myself which is even more frustrating for me. Ok, let me explain the issue. The TV when installed was connected to LAN cable to my router which has direct internet connection. The TV works and none of the apps were working. Basically TV wasn't able to connect to internet via apps. If i open web browser, it was working fine with all webpages showing correctly. I'll skip the part of contacting LG support which was useless. All troubleshooting steps like resetting, formatting, changing time zone, location, region was done but no luck. Finally I connected the TV via mobile hotspot and it just worked which gave me the clue that some ports are being blocked by my ISP or router. My internet setup is this way. Internet cable from ISP -> ISP Modem (can do NAT and work as router) - WiFi Router (NAT, DHCP, etc) -> all LAN clients. I put my LG TV in DMZ, opened all ports, etc but no luck. Then I converted my ISP modem as router and connected the LG TV directly to it and it started working..!!! My WiFi Router is TP-Link Archer C7 and I was using stock firmware. Thought it was creating issues and I installed DD-WRT, Open-WRT but no luck at all. The apps which were installed in TV when TV was connected directly to modem are still working fine. Youtube, Plex, Netflix, etc all are working but when I open LG Content Store, it just refuses to load. I am not sure what wrong my TP-Link router is doing. There is something wrong with the LG TV content store. If it requires to open ports, then I would like to know which ones. Sorry for the long port, may be my frustration of 3 days with no luck.!!By akhil7j, in LG webOS Smart TV Discussion
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- lgcontentstore
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Question: Pop up messages on TV:wired LAN disconnected, then Network connected
For the past few months I am getting intermittent pop up messages on my TV. 1st one says Wired LAN disconnected, then another message pops up and says Network connected. I have been calling my cable carrier Spectrum and Techs have been here and can't find problem. Also I went to check my wifi on my TV and my user name and connections aren't showing up all of a sudden. This TV was just purchased May 2017. What is going on and how to resolve!!By Carolyn Steinberg, in LG webOS Smart TV App Questions
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Question: webOS 04.71.00 on LG OLED65C7P no longer outputs to Optical/HDMI ARC?
I'm not sure if something happened with webOS update 04.71.00, but my LG OLED65C7P no longer outputs sound to my LG SJ9 soundbar in Optical/HDMI ARC mode. SIMPLINK is on, HDMI cable hasn't moved, everything had been working like a charm for a year+, then no sound unless I switch to TV speakers, which is a bummer. Anybody else in that situation? Ugh, apparently it started with 04.70.85, others are having this issue here.By sebastienbarre, in LG webOS Smart TV Questions
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Question: Input Select jumps to Live-TV without using remote
Hardware: LG OLED55B7P, and Spectrum Cable box. When I use the Spectrum remote to select "GUIDE"; so I can details about program before selecting to RECORD - whenever I push the Spectrum remote button that says "Guide", the TV at the same time changes my normal input from HDMI to "Live TV". This is a new problem; am not sure when it started. Will I have to do the LG download again?By MAUICUDA, in LG webOS Smart TV Questions
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Question: LG SJ800V Update 04.70.85 (Spa) lost HDMI ARC
Problem Solved Hello from Spain My tv LG SJ800V 49" updated to 04.70.85 (Spa) and i lost HDMI ARC to sound barBy Juan Antonio Flores Castro, in LG webOS Smart TV Questions
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A. LG universal "Input" button doesn't access all devices like Plex.
I.E. on non-LG Universal Remotes pressing input you see Antenna & HDMI. Where is the network shares?
B. MKV 3D is auto detected only. File name HTAB.mkv or HSBS.mkv doesn't force activate different 3d modes.
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