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Question: LGOLED C8 - It powers on, I get a quick “webOS” and then the screen goes black again. The remote has new batteries. This is just after getting it out of the bos and the stand attached. What is going on?
LGOLED C8 - It powers on, I get a quick “webOS” and then the screen goes black again. The remote has new batteries. This is just after getting it out of the bos and the stand attached. What is going on?By retireandgo, in LG webOS Smart TV Questions
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- 2 answers
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Network connection issues. LG Content store doesn't connect.
I did a refresh of my LG TV 3 days ago. Sold the old LG 47" 3D LED TV and bought new 55" LG Super UltraHD TV with WebOS. I believe, the biggest con of this new TV is WebOS. Its totally frustrating. Sorry for WebOS fans. It isn't that smart and functional they way it looks. The problem I having since 3 days and being a network engineer, I am unable to solve a network issue myself which is even more frustrating for me. Ok, let me explain the issue. The TV when installed was connected to LAN cable to my router which has direct internet connection. The TV works and none of the apps were working. Basically TV wasn't able to connect to internet via apps. If i open web browser, it was working fine with all webpages showing correctly. I'll skip the part of contacting LG support which was useless. All troubleshooting steps like resetting, formatting, changing time zone, location, region was done but no luck. Finally I connected the TV via mobile hotspot and it just worked which gave me the clue that some ports are being blocked by my ISP or router. My internet setup is this way. Internet cable from ISP -> ISP Modem (can do NAT and work as router) - WiFi Router (NAT, DHCP, etc) -> all LAN clients. I put my LG TV in DMZ, opened all ports, etc but no luck. Then I converted my ISP modem as router and connected the LG TV directly to it and it started working..!!! My WiFi Router is TP-Link Archer C7 and I was using stock firmware. Thought it was creating issues and I installed DD-WRT, Open-WRT but no luck at all. The apps which were installed in TV when TV was connected directly to modem are still working fine. Youtube, Plex, Netflix, etc all are working but when I open LG Content Store, it just refuses to load. I am not sure what wrong my TP-Link router is doing. There is something wrong with the LG TV content store. If it requires to open ports, then I would like to know which ones. Sorry for the long port, may be my frustration of 3 days with no luck.!!By akhil7j, in LG webOS Smart TV Discussion
- network
- lgcontentstore
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- 3 replies
- 606 views
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Wi-Fi connection problem
Hi I'm trying to find out if a problem I have is a problem of my LG 49U67V TV or my modem's problem. Some times ( irregular pattern) when I try to connect to some kind of web service (browser, YouTube, Netflix), I can't connect or the speed is too slow. My TV is connected via Wi-Fi. When check the Wi-Fi and internet connection trough the settings Evey thing looks OK. At the same time my Android phones connect superbly and if I measure my internet speed via fast.com from phone or PC everything is OK. I found 2 solution for this A. either restarting the modem and then everything is OK the connection superb etc. B. Going to settings, disconnect from my router and reconnect (you know adding again the router password). Then everything is back to normal. The TV does not seem to have any other issue. I've tried to go back to factory settings. I've noticed the problem again. In irregular pattern it appears no standard time or pattern of appearance. Could it be that my modem router is the problem? I have this modem for over 3 years. I will try another to be sure. LG here said "we can check your TV but if we don't find anything you (me that is) will have to pay for pick up and delivery expenses. clarification The TV seems to be connected during this problem. Just it does not stream data from the internet or it does in low speeds. Netflix speed test shows it at really low speeds or disconnected while in settings it seems connected. Strength of Wi-Fi signal, superbBy Mak, in LG webOS Smart TV Discussion
- 11 replies
- 5,841 views
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Screen Share with Windows 10
Has anyone been able to run Screen Share from a Windows 10 PC? Mine will not connect to the LG TV.By bogeyman62, in LG webOS Smart TV Discussion
- 73 replies
- 130,631 views
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Question: NFL Gamepass screen goes white
Everytime I log onto NFL gamepass as soon as the list of games shows up the screen turns white and i can't see anything. Do you guys have any ideas of what is the issue?
TV Model: LG OLED55B7P RegardsBy Comac, in LG webOS Smart TV App Questions
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Is there a way to keep the wifi connection active when the screen is off? Then I could use the app on my phone to turn the TV on. At the moment, when the TV sleeps the wifi turns off :-(
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