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LG web os TV and LG soundbar - sound drop/ Cutoff / issue wireless
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By Beushaw
Another unwanted update, bringing unwanted changes and now my Cambridge Audio soundbar is screwed.
My LG TV just performed an auto update to WebOS 13.30.56. When the TV restarted, all I now get out of the ARC connection is a constant loud buzzing, no programme audio. Well done LG software team. A triumph!
I have tried resetting the soundbar (it plays fine if I plug in an external device) but all I get from the LG TV is BUZZZZZZZ. I tried restarting both the TV and the Soundbar: BUZZZZZZZZZ. I tried a new HDMI cable BUZZZZZZZZ. So what do I do now?? I did not want this OS update, it brings nothing to me and everything was working perfectly before the update and sound on the (awful) inbuilt LG TV speakers is working, but the ARC audio output to my rather lovely Cambridge Audio soundbar is now, since the Web OS update, just a constant BUZZZZZZZ. I decided to try the Optical output of the LG connected to the soundbar instead. The soundbar is flashing "AUDIO ERROR" at me (I have tried all of the different audio output format options, all with the same result).
It really pi$$es me off when software teams release badly executed updates that break their customers devices. We are not your R&D test department LG, we are paying customers with whom you lose trust, brand loyalty and future sales when poor engineering teams release software updates that are not fully tested. God only knows what LG have done here but after 2 hours of trying to resolve an issue THEY caused on my setup, I have given up.
Has anyone else had this issue and have suggestions please? I have tried to contact LG using their Email Support function, wading through the multiple layers to get to the right page and spending time typing up all the details of my support request, etc, but no response yet (other than the automated bot stuff).
Thanks.
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By Aventiled
Hey
I have an OLED C3 evo
A Pioneer amplifier is connected to the optical output.
I want to connect Bluetooth headphones and use them at the same time as the amplifier.
The thing is, I haven't seen such an option on TV. It is possible to play simultaneously with the Bluetooth headphones and the internal speakers on the TV.
There is no option for Bluetooth and the optical port at the same time.
Am I missing something here?
Thanks
Dani
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By Low Grade
i just started using a new LG 43UR7550 (cheapest model from them).......1st time using a LG as well as a Smart TV too.......and so far having a hard time adjusting the picture and sound (never had such problems with previous TVs)😒
1) sound is worse than i thought since the speakers are down-firing (my previous TV had front-firing speakers)...........it has the AI Sound Tuning - so after it had tuned the sound - do i set the Sound Mode to ''AI'' or should i use ''Custom Settings'' to use the equalizer ??😬
2) the TV has many different settings like Noise Reduction, TruMotion, etc.......so how to calibrate for best picture since i read that people say it's best to turn them all off ?😬
3) i can turn off the screen when watching free-to-air broadcast channels.........but can i turn off the screen if i'm using Youtube app on the TV..........?..........what if i use a HDMI cable from my PC to the TV - can i turn off the screen ?🤒
many thanks in advance😃
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By Nikola Lgc1lb lgs80qr
Hi, what should i do to synchronize the Sound from my tv( lg c1 lb 55 inch 2021) speakers and soundbar (lg s80qr) to play at the same time without delay. Please me give me the steps one by one
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By Michael Plant
My Denon sound bar use to work faultlessly. All of a sudden it won't let me adjust the sound through the LG remote. Never had an issue prior. And it won't turn on automatically.
I have power cycled, removed all cables and reconnected them, made sure I have HDMI Arc set and we'll as the Simplink on.
It use to say Denon is now available when I turned on the tv.
I think there was an update to the LG tv and wondering if there was something changed there.
Cheers
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Question
Matan Faragi
Hi,
I'm not sure its the right place but at any case i will describe my issue here and maybe you will be able to help:
Recently I bought a a TV and a sound bar, and i have some issue from the moment i get the TV.
TV model - LG 55LB679Y with latest firmware version i have at my country (Israel) - 04.30.16
SoundBar - LG NB4540
the TV connected to sound bar by "wireless simplink" feature 'LG TV' and TV connected to My Wireless router.
every 5 - 15 minutes, i have sound drops / Cutoff / stooped / Interruption, seem like the TV loose connection to sound-bar for few seconds or something similar, it's happen from any AV source im using HDMI, USB...
and the local re-seller replace the sound-bar to a new one (same modal off course) and i didn't help.
i have try to troubleshot the problem in the last few weeks - but didn't succeed to solve it, and also the support / costumer service didn't have solution for this.
some steps i take when troubleshot this issue:
* different wireless configuration on router - different channels, SSID, Security - issue still persist.
* another wireless router - issue still persist.
* working with optical cable to sound bar - just for testing - working ok, but i need the wireless feature working this the reason i bought sound bar and TV from the same manufacturer.
* disconnect the TV from wireless network - looks like it's working ok, but didn't had chance to test it for long time.
from my point of view looks like it's issue with wireless device on TV not able to to work in parallel with soundbar and wireless network for some reason, It could be caused bysoftware issue on WebOS or Hardware issue with this TV model.
I really hope you be able to help me or throw some light on this case.
Kind regards,
Matan
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philb
I too am having same issues with intermittent dropping off of the sound volume. I am using a new LG OLED 55B6V TV with Orbitsound A70 soundbar. Both (top of range?) items newly purchased. Connecti
Matan Faragi
Hi, I'm not sure its the right place but at any case i will describe my issue here and maybe you will be able to help: Recently I bought a a TV and a sound bar, and i have some issue from the mom
Imparatul
Your network connection might interfere with the wireless signal between the TV and the sound bar. If possible try to use a 5GHz connection if your router is supporting this feature. I'm interested to
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