We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
When playing a Dolby Vision file encoded in MKV container format, the image is green/purple in colour. A quick googling says, this occurs due the default media player in WebOS not able to decode Dolby Vision MKV container files properly.
When will this be fixed?
I just bought a lg b7 oled and have a problem. I dont subscribe to cable so I wont ever be using it on this tv. Every time I start the tv it loads the OS and the cable-less static comes on the screen and BLASTS through the speakers. The tiles for netflix, hulu, etc are at the bottom so I choose one of those. How do I stop the tv from defaulting to turning on the "tv" that clearly doesnt exist? Ive tried deleting the tile for live tv, and even moving it to the far right side but still every time I turn n the tv - static with the menu on the bottom.
Current version of webOS on 55” C1 OLED only allows HDMI1-4 or “Streaming Live TV & Content” to be used as the default input source. Why no apps like YouTube or Hulu? If “Streaming Live TV & Content” option is selected as default input, a prompt to select a service is displayed and the only option is SlingTV. Why? Sling is not the only streaming option. Many of the TV apps stream TV and content, why are they not available options? Apps need to be available options for default input.