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LG TV won't connect to EE Router

elixir101

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elixir101 Newbie

elixir101

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Why do I get this error message below on the TV, do I need to get a MAC address secured from EE, or is this a misleading error?
I have tried all the usual reboot, recycle, plug and unplug on both the LG TV and EE Smart Hub but nothing changes. Also tried Wired connection via Ethernet (LG TV acknowledges there is an Ethernet connection but still no internet):

Quote

No signal on Server EE- Needs to be checked by router or internet company, Unplug the power from the wired/wireless router and reconnect it 10 seconds later. If it is not resolved, please ask the router or Internet company that the MAC address of the router or TV is registered.

TV: LG OLED48A26LA (2022) OLED HDR 4K Ultra HD Smart TV

Router: EE Smart Hub Plus

 

SOLVED: Parental control locks were on, with set schedule for wifi pause! 

Edited by elixir101
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td47 Proficient

td47

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Posted

Sound like the same garbage that Sky Broadband Shield have been doing, on their routers. It also was blocking Teams (Skype Replacement) on a relatives laptop, Best to disable that if your sky router has it active.

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