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By Juicycarrot
Hi there,
I have an LG smart TV OLED65G36LA (LG OS v03.20.17, webOS TV version 8.20.0-710) , and the Prime Video App was no longer able to update (from Dec 2025) and therefore could no longer be used.
I have tried uninstalling the app and re-installing, and that was unable to work, so then applied a full reset on the LG TV and so had to reinstall all of my other apps (Apple TV, Netflix, etc etc) which all successfully downloaded so confirmed network connections and setup are all confirmed working.
When I try to download the Prime Video app, it remains stuck on the download screen and is unable to update.
Thanks
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By daniel.882
i've updated an oled 42C3 to software version 33.22.80 and after this update some videos doesn't work anymore, last week no problem. I have other videos with the same format and codecs and work, so i don't have any idea what can be the issue.
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By News Reporter
Dance to Chart-Topping Hits Using the LG Magic Remote on
LG Gaming Portal – Exclusive Track Available at Launch
SEOUL, Oct. 30, 2025 — LG Electronics (LG) and Ubisoft are collaborating for the upcoming launch of one of the most popular music-based dance video game, Just Dance Now, on LG Smart TVs. The official trailer will debut at Paris Games Week 2025, with service availability starting sequentially from December 2025 through LG Gaming Portal in North America and Europe.* This collaboration will let LG Smart TV owners in supported markets dance along to their favorite Just Dance routines – no console required.
With over 135 million players worldwide, Just Dance Now offers dynamic choreography of hundreds of songs. LG Smart TVs running webOS 22 or later will provide easy access to this extensive library. To celebrate the launch, LG TV users will enjoy exclusive access to a limited-time Just Dance map featuring Money Pull Up, a viral track with tens of millions of streams worldwide.
LG Smart TV users will be able to play for free Just Dance Now for a limited time each day, providing a chance to experience the fun of dancing along to popular tracks on their TVs. Those who wish to keep playing can extend their access with a subscription or by purchasing song packs.
Players can enjoy countless hours of dancing with friends and family by simply using the LG Magic Remote, without the need for additional controllers or a gaming console. With motion-sensing technology, the LG Magic Remote can accurately capture each movement, reflecting the motions on screen for a smooth and responsive experience.
“Our collaboration with LG Electronics is a great way for more people to play Just Dance Now through the LG webOS smart TV platform,” said Amelie Louvet, Just Dance Brand Director, Ubisoft Paris Studio. “With Just Dance Now, LG Smart TVs are now a dynamic space for families and friends to turn their living room into a dancefloor and move to the world’s biggest hits.”
“We are committed to evolving the LG Gaming Portal into the ultimate gaming destination,” said Chris Jo, head of the webOS Platform Business Center at the LG Media Entertainment Solution Company. “By working with leading partners like Ubisoft, we are continuously expanding our selection of game titles and advanced features to offer a variety of immersive gaming experiences on LG Smart TVs.”
Just Dance Now app will have an early debut in beta version ahead of launch in select markets including France, allowing users to sample three songs on the first day, followed by one song daily, during a two-week beta trial.
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* Service availability varies across markets.
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By Andreas Boyatzoglou
Model: OLED55BX3LB
WebOS ver: 5.6.0-1001 (jhericurl-jimna)
Viewing videos from
link hidden, please login to view was fine up to about one month ago. I do not know if there was an upgrade, but videos from that site cannot be played any longer on this tv. From the same wifi network (home network) videos from that site play fine to a number of devices (Android phones, 2 win11 laptops, 1 win10 laptop).
Adjusted all browser settings (JavaScript, cookies), cleared cookies, cleared all browser data and history.
No updates available to download
Finally, reset to factory settings but still videos from cannot be played on the tv set.
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By Hasan Ghasabi-Oskoei
I have recently purchased an LG 55QNED86 television. I am located in Iran. Everything seems to be working fine, but when I click on any of the options, it tells me I must first consent to the LG Smart TV user agreement. However, I then get a message saying "Unable to load user agreements - a server error has occurred ......"
Can you help?
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Question
Clifford Walker
Upto a few weeks back had no issues but am unable to watch bbc weather page videos?
0 answers to this question
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