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Hello! My parents' LG webOS TV had this issue where their Magic Remote has gone insane and every button thinks it is the mute button. I have tried changing the batteries to brand new ones, letting it fully "de-charge" for 10 minutes, de-pairing it, etc. accordingly to the troubleshooting guide. Not even the power button blinks as it should. Oddly enough, the motion cursor works fine. I have attached a video to show how it looks. Any suggestions to fix this? VID-20200327-WA0015.mp4
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- control
- not working
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